Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
As a former classroom teacher of French and Spanish, English Language Arts, and Social Studies, my business now is creating resources for language teachers to tell stories and teach about culture, geography, history, and other content...in a language that may be quite new to the students. So, with that kind of work, you can bet I am always on the lookout for the best tools to visually scaffold the information so it is easier to understand through pictures, icons, and other design elements. I use Storyboard That almost every single day in my work on these materials. Since the resources are for (mostly) children and teens, I prefer a comic or cartoon-y style. Storyboard That is my go-to "character generator." I use it to make and pose characters into scenes and then I combine these groups of characters with Canva, to create PNGs that I then make into presentations for giving mini-lessons in class, texts for kids to read in class, etc. For me, Canva AND Storyboard That together are the perfect solution, and the price is right, for my purposes, as Pixton (which integrates directly with Canva) charges about $500 a year for the rights to replicate your work using their library for commercial purposes, whereas Storyboard That is only $12 or so a month, which includes that permission level for your original compositions. Pixton without that level of permission is about $40 a month, so you would need to think about what the integration of the two would be worth for you in terms of efficiency or the available images and effects in Pixton. For $144 a year, Storyboard That is an excellent option for me. And for free, you can create three active storyboards at a time, so you could potentially use it and never pay a dime.
Based on our record, Storyboard That seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're feeling overwhelmed, you can also use free comic book making software like storyboardthat.com. Source: almost 2 years ago
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