Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Microsoft 365
LibreOffice
Apache OpenOffice
Google Workspace
WPS Office
ONLYOFFICE
SoftMaker Office
Google Drive
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Malcolm App Microsoft 365No features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Microsoft Office 365 is an amazing software that helps companies establish their business, so a backup is a must since Microsoft is not offering the proper backup.
Based on our record, Microsoft 365 seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yes it does change, will not work for 2016, but it works for excel online at office.com, which is free with a microsoft account. Source: 7 months ago
When our users go to office.com, login and click the waffle for SharePoint, I want to change this landing page. Right now, it goes to https://ourdomain.sharepoint.com/_layouts/15/sharepoint.aspx and once users are in SP, if they ever click the home button it will direct them to this page as well. I want to change this to a new site we created that makes browsing our sites and sharing information/events much... Source: 7 months ago
Authentication happens through a 3rd party so when we try to login to office.com with our company accounts it redirect us to this 3rd party company that handles our logins. Source: 7 months ago
I've looked in office.com (using Chrome) and Excel 365 for Mac (Version 16.79). Nothing in the top-right corner except "Analyze Data". And when I try to search for in the the Tell Me or Help menu, it acts like it has no idea what Copilot is. Source: 7 months ago
The password change goes through fine though. We can verify this by going to office.com on another laptop. Source: 8 months ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
LibreOffice - Free office suite, open source, and compatible with .doc, .docx, .xls, .xlsx, .ppt, .pptx files. Updated regularly – download for free. Originally based on OpenOffice.org.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Apache OpenOffice - Apache OpenOffice is an open source, office document productivity suite.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Google Workspace - Google's encompassing suite of cloud-based business apps.