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ManageEngine Patch Manager Plus VS ManageEngine ServiceDesk Plus

Compare ManageEngine Patch Manager Plus VS ManageEngine ServiceDesk Plus and see what are their differences

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ManageEngine Patch Manager Plus logo ManageEngine Patch Manager Plus

Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • ManageEngine Patch Manager Plus Landing page
    Landing page //
    2022-12-15

Patch Manager Plus is an all round solution for your enterprise that enables you to manage and distribute patches to endpoints across the IT network. These endpoints consist of laptops, servers and workstations. Regularly updating applications across these systems, heightens the over all security posture of your enterprise.

Patch Manager Plus supports cross-platform patching with an expanding repository of patches for over 750 applications including third-party applications like Adobe, Java and Google Chrome. This security program lets you set up automated patch deployment workflows to take the bulk of everyday IT management tasks off your shoulder.

The Test & Approve feature enables you to test out patches prior to deployment, to make certain their source and proper function. This is to ensure crucial systems in your production environment do not face the risk of downtime as a result of a misbehaving patch.

Furthermore, the flexible deployment policies lets you tailor the patch management cycle around the specific needs of your enterprise. Patch Manager Plus is currently available as an on-premise solution, and Cloud-based solution. This security solution has a completely free edition that is fully functional and supports management of up to 20 computers and 5 servers. The paid editions for this product are called Professional and Enterprise editions and support a 30-day free trial. Download the free trial today!

  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

ManageEngine Patch Manager Plus

Website
manageengine.com
Pricing URL
Official ManageEngine Patch Manager Plus Pricing
$ Details
paid Free Trial $245.0 / Annually (50 computers and single user license)
Platforms
Android iOS Cross Platform Windows Mac OSX Linux
Edit details

ManageEngine ServiceDesk Plus

Website
manageengine.com
Pricing URL
Official ManageEngine ServiceDesk Plus Pricing
$ Details
freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Edit details

ManageEngine Patch Manager Plus features and specs

  • Automate patch management: Yes
  • Cross-platform support: Yes
  • Third party applications patching: Yes
  • Flexible deployment policies: Yes
  • Test & approve patches: Yes
  • Windows 10 feature update deployment: Yes

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

ManageEngine Patch Manager Plus videos

+ Add

Patch management free training

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to ManageEngine Patch Manager Plus and ManageEngine ServiceDesk Plus)

ManageEngine Patch Manager Plus

ManageEngine ServiceDesk Plus

Patch Management
100 100%
Patch Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
40 40%
Monitoring Tools
60% 60
IT Asset Management
100 100%
IT Asset Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Patch Manager Plus and ManageEngine ServiceDesk Plus

ManageEngine Patch Manager Plus Reviews

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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing ManageEngine Patch Manager Plus and ManageEngine ServiceDesk Plus, you can also consider the following products

SolarWinds Patch Manager - SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

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tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

WHDownloader - A lightweight and easy to use Downloader which allows you to find and apply the latest Microsoft Windows updates....

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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