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ManageEngine ServiceDesk Plus VS Celoxis

Compare ManageEngine ServiceDesk Plus VS Celoxis and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Celoxis logo Celoxis

Celoxis is an all-in-one platform for project portfolio management & work collaboration. It is web-based with SaaS & On-Premise deployment.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Celoxis Landing page
    Landing page //
    2023-03-15

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Celoxis features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Celoxis videos

+ Add

Getting started with Celoxis

More videos:

  • Review - Getting started with Celoxis v11.5
  • Review - Celoxis Customizations

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Celoxis)

ManageEngine ServiceDesk Plus

Celoxis

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Celoxis. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Celoxis

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Celoxis Reviews

10 of the Best Microsoft Project Alternatives
Like most of these Microsoft Project alternatives, Celoxis is available both on the Cloud and as a downloadable software. It carries the basic project management necessities such as Gantt charts, task management, and and project performance reports. It also offers real-time updates, ensuring your team is always aware what is going on with each task.
Source: blog.teamweek.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Celoxis, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

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