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ManageEngine ServiceDesk Plus VS Rancher

Compare ManageEngine ServiceDesk Plus VS Rancher and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Rancher logo Rancher

Open Source Platform for Running a Private Container Service
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Rancher Landing page
    Landing page //
    2023-07-24

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Rancher features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Rancher videos

+ Add

Slime Rancher Review - Worthabuy?

More videos:

  • Review - 2019 Honda Rancher 420 Review Long term 1000 plus KM
  • Review - TEST RIDE: 2015 Honda Rancher 420

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Rancher)

ManageEngine ServiceDesk Plus

Rancher

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Rancher. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Rancher

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Rancher Reviews

Kubernetes Alternatives 2023: Top 8 Container Orchestration Tools
Rancher is an open-source container orchestration platform. With it, you can manage production containers across different platforms, including on-premises and the public cloud. As a Platform as a Service, it simplifies container management by allowing access to a set of available open source technologies, rather than having to build platforms from scratch.
Source: www.servertribe.com
Top 12 Kubernetes Alternatives to Choose From in 2023
Rancher also offers integration with popular container runtimes and networking solutions, making it an excellent choice for teams seeking a comprehensive PaaS solution for their Kubernetes deployments.
Source: humalect.com
11 Best Rancher Alternatives Multi Cluster Orchestration Platform
Create a Kubernetes cluster, then link it to Rancher to use Rancher with Kubernetes. Rancher offers a web-based dashboard, an API, tools for deploying and scaling containerized apps and services, and resources for managing and monitoring your cluster.
Source: technicalustad.com
Docker Alternatives
An open-source code, Rancher is another one among the list of Docker alternatives that is built to provide organizations with everything they need. This software combines the environments required to adopt and run containers in production. A rancher is built on Kubernetes. This tool helps the DevOps team by making it easier to testing, deploying and managing the...
Source: www.educba.com
Heroku vs self-hosted PaaS
All in all I’m intrigued by Rancher but since I am looking for something simple then it is too advanced and resource intensive for my small side projects. I will however look into Rancher a bit more later and try to deploy one of my projects to it. That will probably be a blog post in it’s own!
Source: www.mskog.com

Social recommendations and mentions

Based on our record, Rancher seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Rancher mentions (24)

  • Terraform code for kubernetes on vsphere?
    I don't know in which extend you plan to use Kubernetes in the future, but if it is aimed to become several huge production clusters, you should looks into Apps like Rancher: https://rancher.com. Source: almost 2 years ago
  • I want to provide some free support for community, how should I start?
    But I think once you have a good understanding of K8S internal (components, how thing work underlying, etc.), you can use some tool to help you provision / maintain k8s cluster easier (look for https://rancher.com/ and alternatives). Source: almost 2 years ago
  • Don't Use Kubernetes, Yet
    A few years, I would have said no. Now, I'm cautiously optimistic about it. Personally, I think that you can use something like Rancher (https://rancher.com/) or Portainer (https://www.portainer.io/) for easier management and/or dashboard functionality, to make the learning curve a bit more approachable. For example, you can create a deployment through the UI by following a wizard that also offers you... - Source: Hacker News / about 2 years ago
  • Building an Internal Kubernetes Platform
    Alternatively, it is also possible to use a multi-cloud or hybrid-cloud approach, which combines several cloud providers or even public and private clouds. Special tools such as Rancher and OpenShift can be very useful to run this type of system. - Source: dev.to / about 2 years ago
  • Five Dex Alternatives for Kubernetes Authentication
    Rancher provides a Rancher authentication proxy that allows user authentication from a central location. With this proxy, you can set the credential for authenticating users that want to access your Kubernetes clusters. You can create, view, update, or delete users through Rancher’s UI and API. - Source: dev.to / about 2 years ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Rancher, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

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