Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Moom should be more popular than Freshdesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Most of the time, I don’t. It sounds silly but macOS window management works best when you don’t micromanage and just let windows pile up at whichever size fits their content, kind of like papers on a desk. Instead I group windows by virtual desktop (space) on two monitors, switching out virtual desktops to mix and match sets of windows. Individual windows are rarely moved or resized. On the odd occasion I need... - Source: Hacker News / 5 months ago
I similarly find something like Yabai a bit too heavy-handed for my needs, and instead prefer Moom[0]. I find that only need tiling occasionally, and for that Moom excels since it doesn’t add any new key shortcuts to memorize and is only ever visibly present when hovering your cursor over a window’s green button. Its Aero Snap equivalent is optional and turned off by default too, which is great for me (I trigger... - Source: Hacker News / 7 months ago
I ended up using Moom [1] to work around some of the oddities of macOS window management. It's relatively low-feature, mostly for window arrangements and sizing. I use it on a vertical monitor to split window placement horizontally, since macOS can only natively do vertical splits. It has other features too (like saving layouts and keyboard shortcuts), but I don't use them that much. 1. https://manytricks.com/moom/. - Source: Hacker News / 12 months ago
Moom by Many Tricks (https://manytricks.com/moom/). Source: about 1 year ago
I've got question tho, I'm using MOOM (https://manytricks.com/moom/) to help me organize application window. But somehow, it doesn't work on Vivaldi window. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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