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MyCustomerLens VS AuthAnvil

Compare MyCustomerLens VS AuthAnvil and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

AuthAnvil logo AuthAnvil

AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • AuthAnvil Landing page
    Landing page //
    2023-09-17

MyCustomerLens

Website
mycustomerlens.com
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9
Edit details

AuthAnvil

Website
kaseya.com
$ Details
-
Platforms
-
Release Date
2000 January
Startup details
Country
Ireland
State
Dublin
City
Dublin
Founder(s)
Gerald Blackie
Employees
250 - 499
Edit details

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

AuthAnvil features and specs

No features have been listed yet.

MyCustomerLens videos

+ Add

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

AuthAnvil videos

+ Add

Webinar - Introducing AuthAnvil On Demand

More videos:

  • Review - What is AuthAnvil?
  • Review - Kaseya Support TechJams: Preparing for AuthAnvil

Category Popularity

0-100% (relative to MyCustomerLens and AuthAnvil)

MyCustomerLens

AuthAnvil

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Identity And Access Management
0 0%
Identity And Access Management
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Web Security
0 0%
Web Security
100% 100

User comments

Share your experience with using MyCustomerLens and AuthAnvil. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and AuthAnvil

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

AuthAnvil Reviews

20 Identity Management Solutions You Should Know
Designed for management service providers, or MSPs, AuthAnvil gives its clients security infrastructure they can pass on to their clients. It’s security-as-service, rooted in the Azure Cloud, that offers single sign-on access to multiple apps. It’s backed by two-factor authentication that forestalls phishing attempts, which means that even a stolen password is insufficient...
Source: builtin.com

What are some alternatives?

When comparing MyCustomerLens and AuthAnvil, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

OneLogin - On-demand SSO, directory integration, user provisioning and more

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Teramind - Teramind provides a user-centric security approach for monitoring.

Chattermill - Extract actionable insights from customer feedback using deep learning

TeamPassword - TeamPassword helps you manage and share access to the apps, services, and tools your team needs to keep projects moving.

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