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MyCustomerLens VS TeamPassword

Compare MyCustomerLens VS TeamPassword and see what are their differences

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

TeamPassword logo TeamPassword

TeamPassword helps you manage and share access to the apps, services, and tools your team needs to keep projects moving.
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • TeamPassword TeamPassword Login Screen
    TeamPassword Login Screen //
    2024-03-29
  • TeamPassword TeamPassword Dashboard
    TeamPassword Dashboard //
    2024-03-25
  • TeamPassword TeamPassword Create a Web Login
    TeamPassword Create a Web Login //
    2024-03-25
  • TeamPassword TeamPassword Create a Credit Card Record
    TeamPassword Create a Credit Card Record //
    2024-03-25
  • TeamPassword TeamPassword Password Generator
    TeamPassword Password Generator //
    2024-03-25
  • TeamPassword TeamPassword Manage Users
    TeamPassword Manage Users //
    2024-03-25
  • TeamPassword TeamPassword Manage Groups
    TeamPassword Manage Groups //
    2024-03-25
  • TeamPassword TeamPassword Activity Log
    TeamPassword Activity Log //
    2024-03-25

TeamPassword was founded to make it easier to share and update team passwords safely. We use best practice encryption methods, have a built-in password generator, optional mandatory 2FA, and Google SSO. TeamPassword's mobile apps and browser extensions make accessing team records easy - giving teams the access they need when they need it.

We believe good password security doesn't need to be complicated. We also believe that the easier the security tool, the more likely people will use it and the safer the team will be.

MyCustomerLens

Pricing URL
-
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9

TeamPassword

$ Details
Free Trial $5.0 / Monthly (per user)
Platforms
Web Google Chrome Edge Safari Firefox iOS Android
Release Date
2012 September

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

TeamPassword features and specs

  • Password Generator: Create strong unique passwords of up to 32 characters with the click of a button using our built-in password generator.
  • Google SSO: Users can sign-in to TeamPassword using their Google account details (available with every plan!)
  • Unlimited Groups: There is no limit to the number of groups you can create to share records with.
  • Unlimited Records: Create and share as many records as you want, from web logins to credit cards and more!
  • 2FA: Add an extra layer of security by requiring users to use 2FA to login to their TeamPassword account.
  • Private Vaults: Every user can save their own personal records in their private vault.
  • Activity Log: Admins can monitor record access and activity using the built-in filterable activity log.

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

TeamPassword videos

Adhere Creative Customer Testimonial

More videos:

  • Tutorial - Five Reasons Why You Should Use TeamPassword
  • Review - TeamPassword Getting Started Guide

Category Popularity

0-100% (relative to MyCustomerLens and TeamPassword)
NLP And Text Analytics
100 100%
0% 0
Web Security
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Identity And Access Management

Questions and Answers

As answered by people managing MyCustomerLens and TeamPassword.

How would you describe your primary audience?

TeamPassword's answer:

Small to medium-sized businesses that either don't have a dedicated IT team or do have one that is already working at capacity. Agencies, nonprofits, brick and mortar stores that are looking for something that works, but isn't complicated.

Why should a person choose your product over its competitors?

TeamPassword's answer:

If you're looking to simplify your life instead of adding one more complex tool to your suite of tools. If you're looking to safely store and share access to online accounts with others. If your organization lacks a dedicated IT team with the bandwidth to micromanage your users.

What makes your product unique?

TeamPassword's answer:

  • TeamPassword prioritizes ease of use. Our intuitive user interface makes it easy to create, store, and share records.
  • TeamPassword includes Google SSO with all plans

What's the story behind your product?

TeamPassword's answer:

TeamPassword was created in 2012 as an internal tool to help with employee onboarding and offboarding. The purpose was to simplify the process by allowing admins to share and unshare a group of records with one click of a button.

User comments

Share your experience with using MyCustomerLens and TeamPassword. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and TeamPassword

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

TeamPassword Reviews

5 Best Password Managers for Teams (2024)
The goal of TeamPassword is to provide a password manager that is so straightforward teams can easily adopt and use it without requiring additional onboarding time. Still, customer support is a priority for TeamPassword. They offer live assistance from Monday to Friday, 9 a.m. to 7 p.m. EST, with an average response time of under five minutes. Additionally, support is...

What are some alternatives?

When comparing MyCustomerLens and TeamPassword, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.

Chattermill - Extract actionable insights from customer feedback using deep learning

Teramind - Teramind provides a user-centric security approach for monitoring.