MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
TeamPassword was founded to make it easier to share and update team passwords safely. We use best practice encryption methods, have a built-in password generator, optional mandatory 2FA, and Google SSO. TeamPassword's mobile apps and browser extensions make accessing team records easy - giving teams the access they need when they need it.
We believe good password security doesn't need to be complicated. We also believe that the easier the security tool, the more likely people will use it and the safer the team will be.
TeamPassword's answer:
Small to medium-sized businesses that either don't have a dedicated IT team or do have one that is already working at capacity. Agencies, nonprofits, brick and mortar stores that are looking for something that works, but isn't complicated.
TeamPassword's answer:
If you're looking to simplify your life instead of adding one more complex tool to your suite of tools. If you're looking to safely store and share access to online accounts with others. If your organization lacks a dedicated IT team with the bandwidth to micromanage your users.
TeamPassword's answer:
TeamPassword's answer:
TeamPassword was created in 2012 as an internal tool to help with employee onboarding and offboarding. The purpose was to simplify the process by allowing admins to share and unshare a group of records with one click of a button.
MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
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1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.
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Teramind - Teramind provides a user-centric security approach for monitoring.