Software Alternatives, Accelerators & Startups

neptune.ai VS HelpScout

Compare neptune.ai VS HelpScout and see what are their differences

neptune.ai logo neptune.ai

Neptune brings organization and collaboration to data science projects. All the experiement-related objects are backed-up and organized ready to be analyzed and shared with others. Works with all common technologies and integrates with other tools.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • neptune.ai Landing page
    Landing page //
    2023-08-24

Track and version your notebooks Log all your notebooks directly from Jupyter or Jupyter Lab. All you need is to install a Jupyter extension.

Manage your experimentation process Neptune tracks your work with virtually no interference to the way you like to do it. Decide what is relevant to your project and start tracking: - Metrics - Hyperparameters - Data versions - Model files - Images - Source code

Integrate with your workflow easily Neptune is a lightweight extension to your current workflow. Works with all common technologies in data science domain and integrates with other tools. It will take you 5 minutes to get started.

  • HelpScout Landing page
    Landing page //
    2023-07-14

neptune.ai

Website
neptune.ai
$ Details
freemium
Platforms
Python
Release Date
2018 April
Startup details
Country
Poland
State
Mazowieckie
City
Warsaw
Founder(s)
Piotr Niedzwiedz
Employees
10 - 19

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

neptune.ai videos

Machine Learning Experiment Management with Neptune.ai - How to start

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to neptune.ai and HelpScout)
Data Science And Machine Learning
Customer Support
0 0%
100% 100
Data Science Notebooks
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using neptune.ai and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare neptune.ai and HelpScout

neptune.ai Reviews

  1. Easy to use, not overdone, good for model management and collab

    Only negative is I didn't see it integrated with Azure, does with Google, AWS and one more. Looks real nice, and pretty powerful and plenty useful features for a data science group

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, neptune.ai seems to be a lot more popular than HelpScout. While we know about 23 links to neptune.ai, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

neptune.ai mentions (23)

  • A step-by-step guide to building an MLOps pipeline
    Experiment tracking tools like MLflow, Weights and Biases, and Neptune.ai provide a pipeline that automatically tracks meta-data and artifacts generated from each experiment you run. Although they have varying features and functionalities, experiment tracking tools provide a systematic structure that handles the iterative model development approach. - Source: dev.to / 22 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Neptune.ai - Log, store, display, organize, compare, and query all your MLOps metadata. Free for individuals: 1 member, 100 GB of metadata storage, 200h of monitoring/month. - Source: dev.to / 5 months ago
  • Show HN: A gallery of dev tool marketing examples
    Hi I am Jakub. I run marketing at a dev tool startup https://neptune.ai/ and I share learnings on dev tool marketing on my blog https://www.developermarkepear.com/. Whenever I'd start a new marketing project I found myself going over a list of 20+ companies I knew could have done something well to “copy-paste” their approach as a baseline (think Tailscale, DigitalOCean, Vercel, Algolia, CircleCi, Supabase,... - Source: Hacker News / 9 months ago
  • How to structure/manage a machine learning experiment? (medical imaging)
    There are a lot of tools out there for experiment tracking (eg neptune.ai), but I'm really not sure whether that sort of thing is over the top for what I need to do. Source: 10 months ago
  • How to grow a developer blog to 3M annual visitors? with Jakub Czakon (Neptune.ai)
    Welcome to another episode of The Developer-led Podcast, where we dive into the strategies modern companies use to build and grow their developer tools. In this exciting episode, we're joined by Jakub Czakon, the CMO at Neptune.ai, a startup that assists developers in efficiently managing their machine-learning model data. Jakub is renowned not only for his role at Neptune.ai but also for his developer marketing... - Source: dev.to / 10 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing neptune.ai and HelpScout, you can also consider the following products

Algorithmia - Algorithmia makes applications smarter, by building a community around algorithm development, where state of the art algorithms are always live and accessible to anyone.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Comet.ml - Comet lets you track code, experiments, and results on ML projects. It’s fast, simple, and free for open source projects.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Weights & Biases - Developer tools for deep learning research

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!