Software Alternatives, Accelerators & Startups

NICE inContact VS docassemble

Compare NICE inContact VS docassemble and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

docassemble logo docassemble

docassemble is a free, open-source expert system for guided interviews and document assembly.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • docassemble Landing page
    Landing page //
    2019-07-13

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

docassemble videos

Webinar: docassemble

More videos:

  • Tutorial - How to install Docassemble on Amazon Web Services
  • Review - Docassemble

Category Popularity

0-100% (relative to NICE inContact and docassemble)
Communication
100 100%
0% 0
Document Automation
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Legal
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and docassemble

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

docassemble Reviews

We have no reviews of docassemble yet.
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Social recommendations and mentions

Based on our record, docassemble seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

docassemble mentions (15)

  • Ask HN: Best "entry tech" jobs to learn coding?
    Check out https://docassemble.org/ I don't know if it's popular enough to be used on your side of the pond, but it's a tool used by lawyers that's scriptable and extensible with code. - Source: Hacker News / 5 months ago
  • Document automation?
    There are many products like this for law firms but only a few that can be self-hosted. See, for example: https://docassemble.org/ or https://opensource.legal/projects/Gremlin. Source: about 1 year ago
  • I built a generator for self-hosted contracts that can receive signatures. The generator can also be self-hosted (HelloSign alternative)
    Nice one. I think with DocAssemble you could achieve something similar https://docassemble.org. Source: over 1 year ago
  • Anything self hosted like paperless.io?
    One thing I used in passed: build a new pdf form and fill it out with https://docassemble.org/. Source: over 1 year ago
  • Self hosted consent forms/signature + other software - need recommendations
    Probably you can lookup https://docassemble.org/ for the signature part. You can use python to integrate it into other inventory / booking tools. Source: almost 2 years ago
View more

What are some alternatives?

When comparing NICE inContact and docassemble, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

XpressDox - XpressDox Desktop for Microsoft® Office Word is an affordable document assembly system.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HotDocs - Template-driven, automated document & form assembly software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Woodpecker - Legal document automation for solo & small firms. Simple to use, works in Word, connects to everything.