Software Alternatives, Accelerators & Startups

NICE inContact VS XpressDox

Compare NICE inContact VS XpressDox and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

XpressDox logo XpressDox

XpressDox Desktop for Microsoft® Office Word is an affordable document assembly system.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • XpressDox Landing page
    Landing page //
    2023-07-18

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

XpressDox videos

What is XpressDox

More videos:

  • Review - Using Document Logic in XpressDox

Category Popularity

0-100% (relative to NICE inContact and XpressDox)
Communication
100 100%
0% 0
Document Automation
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Legal
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and XpressDox

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

XpressDox Reviews

We have no reviews of XpressDox yet.
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What are some alternatives?

When comparing NICE inContact and XpressDox, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

docassemble - docassemble is a free, open-source expert system for guided interviews and document assembly.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Knackly - Generate contracts, emails, or other documents of any complexity by automating your knack for doing...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HotDocs - Template-driven, automated document & form assembly software