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NICE inContact VS Knackly

Compare NICE inContact VS Knackly and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Knackly logo Knackly

Generate contracts, emails, or other documents of any complexity by automating your knack for doing...
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Knackly Landing page
    Landing page //
    2023-08-23

Automate Any Document With One Simple Tool

STREAMLINE CLIENT INTAKE CONNECT TO YOUR OFFICE SOFTWARE CREATE AN AUTOMATED DOCUMENT SYSTEM SAVE 80% OF YOUR TIME BUILDING DOCUMENTS

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Knackly

Website
knackly.io
Pricing URL
Official Knackly Pricing
$ Details
paid Free Trial $75.0 / Monthly
Platforms
Browser Web Android iOS REST API Safari Chrome OS Windows Mac OSX Cross Platform
Release Date
2019 August
Edit details

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Knackly videos

+ Add

Learn how Knackly's document automation software can save you 80% of your time drafting documents

More videos:

  • Demo - Knackly Client Intakes - Start the intake for your clients and have the complete intake

Category Popularity

0-100% (relative to NICE inContact and Knackly)

NICE inContact

Knackly

Communication
100 100%
Communication
0% 0
Document Automation
0 0%
Document Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Legal
0 0%
Legal
100% 100

User comments

Share your experience with using NICE inContact and Knackly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Knackly

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Knackly Reviews

We have no reviews of Knackly yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Knackly seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Knackly mentions (1)

  • Integrated CRM/Client and Document Management/Billing Software
    If you just want really robust document assembly, go with Knackly . Source: about 2 years ago

What are some alternatives?

When comparing NICE inContact and Knackly, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HotDocs - Template-driven, automated document & form assembly software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Woodpecker - Legal document automation for solo & small firms. Simple to use, works in Word, connects to everything.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

docassemble - docassemble is a free, open-source expert system for guided interviews and document assembly.

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