ObsidianLaunch.co
Mixpanel
Segment
PostHog
June
Onalytica
Publicfast
Synergita OKR
Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Obsidian is a financial analytics platform for SaaS companies that assigns cost to each user action and helps you build P&L at a customer level. Obsidian is the first unit economics intelligence platform, which help you measure metrics at a customer level. This will enable you to optimise your sales, marketing, and operations.
With Obsidian you can track customer P&L, find expensive features and vendors, and look at real-time customer profiles.
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ObsidianLaunch.co's answer
SaaS companies looking to optimise their sales, marketing, and operations by understanding their customer economics. This includes decision-makers in finance, sales, marketing, and product teams.
ObsidianLaunch.co's answer
Obsidian Analytics is the first platform to offer unit economics intelligence specifically for SaaS companies, allowing customer-level profitability analysis and cost assignment to individual user actions.
ObsidianLaunch.co's answer
We are the first to create unit economics intelligence, giving you
ObsidianLaunch.co's answer
Obsidian Analytics was born as many SaaS companies struggle to accurately measure and optimise their unit economics (a problem we were struggling with before). So, we created a comprehensive, customer-centric view of profitability, enabling businesses to make informed decisions about their product, pricing, and growth strategies. By leveraging advanced analytics and integrating with existing data pipelines, Obsidian Analytics aims to empower SaaS companies with the insights they need to drive sustainable growth and profitability.
ObsidianLaunch.co's answer
Vue for client side, databases (PostgreSQL, MongoDB), and cloud infrastructure (GCP).
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Segment - We make customer data simple.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PostHog - Open source product analytics on your infrastructure.
Drift - A messaging app that helps you grow your business.