Software Alternatives, Accelerators & Startups

Onfido VS Sumsub

Compare Onfido VS Sumsub and see what are their differences

Onfido logo Onfido

Onfido is the data-driven platform for intelligent background checking.

Sumsub logo Sumsub

One verification platform to secure the whole user journey
  • Onfido Landing page
    Landing page //
    2023-01-24
  • Sumsub Landing page
    Landing page //
    2022-10-30

Sumsub is the one verification platform that secures every step of the user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub achieves the highest conversion rates in the industry—91.64% in the US, 95.86% in the UK, and 90.98% in Brazil—while verifying users in less than 50 seconds on average.

Sumsub’s methodology follows FATF recommendations, the international standard for AML/CTF rules and local regulatory requirements (FINMA, FCA, CySEC, MAS, BaFin).

Onfido

Website
onfido.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United Kingdom
City
London
Employees
250 - 499

Onfido features and specs

  • Accurate Identity Verification
    Onfido uses advanced AI algorithms to ensure high accuracy in identity verification, reducing the likelihood of fraud.
  • Fast Processing Time
    The platform offers quick turnaround times for identity checks, allowing businesses to onboard customers more efficiently.
  • Global Coverage
    Onfido supports document verification from over 195 countries, making it a suitable solution for businesses with a global customer base.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easy for both businesses and end-users to navigate.
  • Compliance
    Onfido helps businesses stay compliant with regulations like GDPR and other data protection laws, offering peace of mind.
  • Integration Flexibility
    The solution is easily integrable with various platforms and services through APIs, making it highly customizable to business needs.

Possible disadvantages of Onfido

  • Costly for Small Businesses
    The pricing of Onfido's services might be expensive for small businesses and startups, making it less accessible for them.
  • Dependence on Quality of Documents
    The accuracy of verification can be significantly affected by the quality of the uploaded documents, posing a risk if the images are unclear.
  • False Positives/Negatives
    While rare, false positives or negatives can occur, potentially leading to issues with customer onboarding.
  • Privacy Concerns
    As with any identity verification service, there are concerns around data privacy and how user information is stored and managed.
  • Customer Support
    Some users have reported that customer support can be slow to respond at times, which could hinder timely issue resolution.
  • Complexity of Integration
    Although Onfido offers flexible APIs, businesses without a robust technical team might find the integration process somewhat complex.

Sumsub features and specs

  • Compliance with regulations
    Sumsub offers features to ensure businesses comply with KYC, KYB, and AML regulations, reducing the risk of legal issues.
  • User-friendly interface
    The platform is designed to be intuitive, making it easier for both businesses and users to navigate the verification process.
  • Automated verification
    Sumsub provides automated processes to quickly verify documents and identities, reducing manual workload and speeding up onboarding.
  • Global reach
    Supports document verification from over 220 countries and territories, making it suitable for businesses with an international user base.
  • Customization options
    Offers various customization features to tailor the verification process according to specific business needs and user flows.
  • Fraud prevention
    Advanced technology to detect fraudulent documents and identities, enhancing the security and integrity of the verification process.
  • Comprehensive Analytics
    Provides detailed analytics and monitoring tools to track the verification process and identify bottlenecks or issues.

Possible disadvantages of Sumsub

  • Cost
    The service can be expensive, which might be a barrier for smaller businesses or startups.
  • Complexity for smaller organizations
    The range of features and customization options may be overwhelming for smaller businesses that do not have dedicated compliance teams.
  • Integration challenges
    Some businesses may experience difficulties integrating Sumsub with their existing systems, especially if they have unique technical requirements.
  • Dependence on internet connection
    The service relies on a stable internet connection for real-time verification, which might be problematic in regions with poor connectivity.
  • User privacy concerns
    Users might have concerns about sharing sensitive personal information, such as identity documents, even though Sumsub follows strict security protocols.
  • Regional regulations
    Compliance features might not be entirely up-to-date with the latest regional regulatory changes in fast-evolving jurisdictions, requiring businesses to perform regular reviews.

Onfido videos

Onfido Business Model | Onfido Interview & Review | Jobs in Onfido | Part 1

More videos:

  • Review - Onfido - NOAH19 Berlin
  • Review - Onfido: How their SDKs work, and how businesses work with them | Homescreen | Episode 68

Sumsub videos

How Sumsub KYC works

More videos:

  • Demo - Full-cycle business verification (KYB)
  • Review - The most flexible transaction monitoring solution (KYT)

Category Popularity

0-100% (relative to Onfido and Sumsub)
Identity Verification And Protection
Security & Privacy
71 71%
29% 29
Identity Verification
53 53%
47% 47
Security
54 54%
46% 46

User comments

Share your experience with using Onfido and Sumsub. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Onfido and Sumsub

Onfido Reviews

The Top 10 KYC (Know Your Customer) Solutions
Key features of Onfido include automatic directing of customers to the appropriate KYC process, preventing fraud, and customized orchestration across various verification journeys. It aligns with globally recognized identity standards and best practices, assuring robust KYC services. The platform helps you to navigate a broad spectrum of compliance requirements, which...
Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

Sumsub Reviews

  1. Vito A
    · Trader ·

    Hands down one of the best experiences with document verification. I have to go through this kind of checks on a weekly basis and sumsub is relatively fast and has a smooth interface that guides you through the whole process. Solid 5/7

    👍 Pros:    Super fast

The Top 10 KYC (Know Your Customer) Solutions
Sumsub is a user verification platform that is designed to provide an easy onboarding process for trusted users from any country. This helps to ensure regulatory compliance, while minimizing fraudulent activities. With a 30-second onboarding time, the platform offers customizable Know Your Customer (KYC) and Anti-Money Laundering (AML) processes tailored to meet unique...
Discover the Top 5 Identity Verification Providers in 2023
When it comes to capabilities, flexibility is a key selling point as it empowers organizations to align the identity verification service with their unique workflows, compliance needs, and risk appetite. Different vendors provide different levels of customizations, with ComplyCube and SumSub offering the most flexible and granular options in their respective online portals.

Social recommendations and mentions

Based on our record, Onfido should be more popular than Sumsub. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onfido mentions (12)

  • Wise (formerly Transfer Wise) are asking me to send them photo of my ID
    I had to do the same thing when I signed up a while ago. I thought they'd just scan it and trash it, but apparently not... Their privacy policy says they do collect the photograph, national ID info, etc. And then they'll do their best to protect it: https://wise.com/gb/legal/global-privacy-policy-en > Additional information you give us for security, identification and verification purposes may include your [...],... - Source: Hacker News / over 1 year ago
  • The trend for Google and Apple becoming the "gatekeepers" to personal life service.
    The identity verification for these apps usually goes through another 3rd party called Onfido. Same issues as previous point (even though you're logging into your account, who already have your ID. Source: almost 2 years ago
  • Swapin's Solution Explained: How Does It Work?
    At Swapin, we take your security seriously. That’s why we’ve partnered with industry-leading verification providers like Veriff and Onfido to ensure the highest levels of security and compliance when performing KYC (Know Your Customer) and KYB (Know Your Business) verifications. Veriff’s solution allows you to complete your KYC for Starter Level in just 2 minutes, so you can make your first transaction almost... Source: almost 2 years ago
  • Spencer Cox Says He Will Sign Social Media Bill - Minors Under 18 Will Need Permission From Parents to Open Social Media Accounts
    The non-rhetorical answer would be "identity proofing." But that's expensive on a per-call basis. One such example is here (one I've used before). Source: about 2 years ago
  • 100 APIs for Indian devs to integrate different financial services in your apps
    Title Description Documentation Starting date Jumio API Identity verification API that offers document and identity verification services Https://www.jumio.com/ 2010 Onfido API Identity verification API that offers document and identity verification services Https://onfido.com/ 2011 Veriff API Identity verification API that offers document and identity verification... - Source: dev.to / over 2 years ago
View more

Sumsub mentions (8)

  • Haru Invest referral code: 🚀💰 'HELLO' (March 2023)
    After that you must complete secure KYC process (done via the SumSub company). Source: about 2 years ago
  • Binance p2p
    I didnt recieve my crypto from the p2p Transfer and its asking for me to do verification from sumsub.com. I have no idea what this website is but I filled out the verification and it says they are partnered with Binance. Source: about 2 years ago
  • Community discussion about Spectrum Finance $SPF token in this thread December 9th, 6 pm UTC — Please join!
    KYC and data storage could be done by a trusted third-party service called Sum and Substance. Source: over 2 years ago
  • Level 2 verification - document not approved / CS not replying
    It might be required to present proof of address for KYC, which you can learn more about here. The KYC procedure is handled by our partners at sumsub.com and they are the ones checking the validity of the document. Source: over 2 years ago
  • Is there a way to verify my account with non-english IDs/ PoA?
    Updated the link with the source. Hope it helps. https://sumsub.com/. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Onfido and Sumsub, you can also consider the following products

Veriff - AI-powered identity verification & fraud prevention software Veriff provides a best- in-class identity verification solution combining AI with in-house experts to maximize accuracy and speed.

ComplyCube - Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.

Trulioo - Trulioo, an online identity verification company, enables trust and safety online by powering fraud and compliance systems worldwide.

IDnow - Verify the identity of your customers in realtime.

Jumio - Jumio is a reputable identity verification software that comes with the ID scanning and validation of products for web and mobile transactions.