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OpsGenie VS Genesys PureConnect

Compare OpsGenie VS Genesys PureConnect and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to OpsGenie and Genesys PureConnect)

OpsGenie

Genesys PureConnect

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and Genesys PureConnect

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

Genesys PureConnect Reviews

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What are some alternatives?

When comparing OpsGenie and Genesys PureConnect, you can also consider the following products

PagerDuty - Cloud based monitoring service

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

xMatters - xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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