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osTicket VS Landbot

Compare osTicket VS Landbot and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Landbot logo Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Landbot Landing page
    Landing page //
    2023-03-03

Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation level. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp or Messenger - without coding.

osTicket

Website
osticket.com
Pricing URL
-
$ Details
Release Date
-
Edit details

Landbot

Website
landbot.io
Pricing URL
Official Landbot Pricing
$ Details
freemium €30.0 / Monthly
Release Date
2017 April
Startup details
Country
Spain
State
Catalonia
City
Barcelona
Founder(s)
Antoni Espinosa
Employees
10 - 19
Edit details

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Landbot videos

+ Add

Landbot for eCommerce - Creating Conversational Sales

More videos:

  • Review - Landbot Chatbot Review and Backend
  • Tutorial - How To Use Conditional Logic In Landbot (To Make a Wise Chatbot)
  • Demo - Landbot 3.0 - Be Part of the Conversational Apps Revolution

Category Popularity

0-100% (relative to osTicket and Landbot)

osTicket

Landbot

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using osTicket and Landbot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Landbot

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Landbot Reviews

10 best Manychat alternatives in 2024 (free & paid)
Landbot is a chatbot platform that helps to turn a landing page into a conversational experience. Users can build a web chat solution or automate WhatsApp communication using a chatbot builder or templates. Also, Landbot offers data synchronization to other applications or using Webhooks and APIs.
Source: chatfuel.com
10 Best ManyChat Alternatives for Bot Building in 2024
With its ready-made bot templates for various scenarios — lead generation, product launches, event registrations, or job applications, — you can simplify any process and eliminate the need to create a bot from scratch. Landbot makes sure that it does not only gather customer data but also delivers real-time personalization to enhance your customer experience.
Source: sendpulse.com
33+ Best No Code Tools you will love 😍
Why Landbot is super cool and worth trying (if you haven't already); - A large suite of features that will get any marketer or founder excited (even developers). Many more features that weren't included in the description above. - A great solution for providing new engaging experiences for users (there's good reason why companies like Uber are using the platform).- Good...
Source: www.dansiepen.io
25 No-Code Apps and Tools to help build your next Startup
Landbot is the chatbot builder of the future. You can create chatbots that know your business like a pro with these easy to use no code software. Landbot is a great addition to your customer support team!
Source: www.ishir.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Landbot mentions (0)

We have not tracked any mentions of Landbot yet. Tracking of Landbot recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Landbot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatBot - Easy to use chatbot platform for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

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