Software Alternatives, Accelerators & Startups

Phaseware Self Service Center VS Cognigy.AI

Compare Phaseware Self Service Center VS Cognigy.AI and see what are their differences

Phaseware Self Service Center logo Phaseware Self Service Center

Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.
  • Phaseware Self Service Center Landing page
    Landing page //
    2023-09-19
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07

Cognigy.AI

Release Date
2016 January
Startup details
Country
Germany
Founder(s)
Benjamin Mayr
Employees
50 - 99

Phaseware Self Service Center videos

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Cognigy.AI videos

Cognigy.AI and RingCentral Engage Agent Handover

Category Popularity

0-100% (relative to Phaseware Self Service Center and Cognigy.AI)
Customer Support
29 29%
71% 71
Help Desk
100 100%
0% 0
Tool
0 0%
100% 100
Web Portals
100 100%
0% 0

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What are some alternatives?

When comparing Phaseware Self Service Center and Cognigy.AI, you can also consider the following products

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

AnswerDash - AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.