Software Alternatives, Accelerators & Startups

Phrase VS Crisp Chat

Compare Phrase VS Crisp Chat and see what are their differences

Phrase logo Phrase

A platform offering AI-powered translation tools for localization at scale.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Phrase Phrase TMS web editor
    Phrase TMS web editor //
    2024-01-10
  • Phrase Phrase TMS translation memories
    Phrase TMS translation memories //
    2024-01-10

The Phrase Localization Platform is a unique, AI-powered language platform that integrates translation, scoring, and automation tools in one place for businesses and language service providers. It offers scalability, a vendor-neutral approach, and advanced analytics for performance optimization. Ready-to-use with access to all of its key products, it facilitates easy start-up and rapid scaling.

With single sign-on (SSO) and an intuitive interface, Phrase provides a user-friendly, centralized ecosystem. The Phrase Localization Platform includes:

Phrase Translation Management System (Phrase TMS) Translation project management with industry-grade CAT tools

Phrase Strings Developer-friendly tool for software, games, and website copy localization

Phrase Orchestrator No-code, customizable workflows that automate your manual processes

Phrase Analytics Insightful data to optimize your cost, quality, and speed

Phrase Language AI Fast and secure machine translation tailored to your terminology

Phrase Custom AI AI powered machine translation, leveraging your own content

Phrase Portal Secure, immediate, and intuitive access to advanced localization technology

Phrase Quality Technologies Scores and checks to guarantee your content consistently meets quality standards

Integrations 50+ integrations with plug-and-play approach for rapid deployment

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Phrase

Website
phrase.com
$ Details
paid Free Trial $27.0 / Monthly (Freelancer)
Platforms
Cloud iOS Linux Windows
Release Date
2010 January

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

Phrase videos

Introduction to the Phrase Localization Suite

More videos:

  • Demo - The New Phrase Strings Editor
  • Demo - Unlock language. Unlock opportunity.

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Phrase and Crisp Chat)
Localization
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Localization
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phrase and Crisp Chat

Phrase Reviews

7 Best Google Translate Alternatives for 2020
Memsource is a cloud-based translation platform built to support the safe and seamless collaboration of translators. This software offers easy yet robust translation tools that allow users to process hundreds of dialects provided in various file types.
Source: blog.bit.ai

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Phrase. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phrase mentions (4)

  • A Non-Coders Guide to Open Source Contributions
    According to this article from Phrase, software localization is a process in software development that aims to adapt a web or mobile app to the culture and language of users in a target market. - Source: dev.to / 5 months ago
  • Handling i18n the proper way
    There are also backends / SaaS tools that offers some of the management for the translations, for example: https://phrase.com/ or https://locize.com/. Source: over 2 years ago
  • How do you guys handle your in-app translations?
    I’ve used https://phrase.com/. Was cool because it offered a nice API for automation of downloading translation updates. Source: almost 3 years ago
  • How to set dynamic language translation?
    You can give a try to formatjs that now includes react-intl or react-intl-universal by Alibaba. If you are looking for a ready to be consumed solution instead, I would suggest phrase.com. Source: over 3 years ago

Crisp Chat mentions (7)

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What are some alternatives?

When comparing Phrase and Crisp Chat, you can also consider the following products

Lokalise - Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crowdin - Localize your product in a seamless way

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Transifex - Transifex makes it easy to collect, translate and deliver digital content, web and mobile apps in multiple languages. Localization for agile teams.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.