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Pointel DCCM VS ClickCease

Compare Pointel DCCM VS ClickCease and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

ClickCease logo ClickCease

ClickCease is a click fraud detection and protection solution.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • ClickCease Landing page
    Landing page //
    2023-09-24

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

ClickCease videos

+ Add

Does ClickCease Work

More videos:

  • Review - ClickCease Review & Walkthrough From a 12 Months User (Plus a Discount Coupon!)
  • Demo - ClickCease Review, Demo and a Discount 2020

Category Popularity

0-100% (relative to Pointel DCCM and ClickCease)

Pointel DCCM

ClickCease

Call Center Software
100 100%
Call Center Software
0% 0
Fraud Detection And Prevention
0 0%
Fraud Detection And Prevention
100% 100
Communication
100 100%
Communication
0% 0
Fraud Prevention
0 0%
Fraud Prevention
100% 100

User comments

Share your experience with using Pointel DCCM and ClickCease. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and ClickCease

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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ClickCease Reviews

Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
By using ClickCease, you can block invalid traffic from clicking on your Facebook and Google Ads. As well as competitors, you can also block bots and even just brand haters. Additionally, you might want to block accidental clicks and click farms. With all these sources blocked, you spend your budget on the people who are likely to convert rather than ones that definitely...
Source: medium.com

Social recommendations and mentions

Based on our record, ClickCease seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

ClickCease mentions (2)

  • 50% Spam calls and spam leads, how to fix
    We used a tool called clickcease.com clickcease.comto reduce our bot traffic. Take a peek. Source: over 1 year ago
  • bot attack ads HELP
    Try clickcease.com - they can help block spam/bot IPs. Free 7 day trial, easy setup. Source: about 3 years ago

What are some alternatives?

When comparing Pointel DCCM and ClickCease, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClickGUARD - At ClickGUARD, we help Google Ads professionals protect and optimize their campaigns. Our mission is to completely eliminate wasteful ad traffic, beyond click fraud.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

TrafficGuard - Triple layered ad fraud protection for brands, agencies and ad networks.

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