Software Alternatives, Accelerators & Startups

Publicate VS Zendesk

Compare Publicate VS Zendesk and see what are their differences

Publicate logo Publicate

Build Beautiful Emails. Export and Send Anywhere.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Publicate Landing page
    Landing page //
    2024-03-24

Publicate is the easiest way to curate and present content beautifully. Create professional email newsletters and other curated content in minutes, without I.T., using a simple drag-and-drop publishing editor. Agencies, investment firms, bloggers, and marketers all over the world use Publicate to avoid the hassles of complicated publishing software and email template editors. It saves them time, and the end result looks great. Give it a try free, and see the difference for yourself.

We hope you enjoy using it as much as we do building it.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Publicate

$ Details
paid Free Trial $16.0 / Monthly (Individual)
Platforms
Web Browser Google Chrome GMail MailChimp Outlook Pocked Safari Firefox Twitter Slack Feedly RSS Zapier
Release Date
2011 September

Publicate features and specs

  • Content Library - multimedia, file upload, integrations: Yes
  • Design - Brandkit, Version History, Saved Modules/Elements: Yes
  • Sending - Export, Integrations, PDF, Custom URL: Yes
  • Analytics - Views, Clicks, Shares, Heatmaps, Download CSV: Yes
  • Collaboration - Members, Users Roles, Permissions, Real time editing, Commenting, Approval: Yes

Zendesk features and specs

No features have been listed yet.

Publicate videos

How to create an email newsletter in under 5 minutes: For ANY email service

More videos:

  • Tutorial - How To Create An Email Newsletter For Gmail And Outlook
  • Tutorial - Sending Newsletters via email with Publicate Publish button
  • Tutorial - Viewing and Understanding a Single Newsletter Analytics with Publicate
  • Tutorial - Sending Newsletters via Gmail with Publicate Chrome or Safari extensions

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Publicate and Zendesk)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Newsletter Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Publicate and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Publicate and Zendesk

Publicate Reviews

10 Best Software for Creating Newsletters: Top Picks!
Take Publicate’s email builder for example. With Publicate, you can choose from hundreds of fully customizable professional email newsletter templates for internal and external audiences in no time using the drag-and-drop functionality and content blocks.
Source: publicate.it
5 Best Newsletter Tools & Software for Engaging Emails
Publicate is a sophisticated newsletter tool that can be the perfect complementary resource for enhancing your current email marketing efforts. The primary goal of the platform is to make constructing newsletters simple, as well as ensuring that the final product precisely reflects your company’s branding.
Source: publicate.it
5 Best HTML Email Builder Software: How to Choose?
This is because you can design your emails within Publicate and simply export them to send in your email provider of your choice with the click of the button. There is even a plugin for direct integration within Gmail and Outlook so you can choose your template within your favorite email provider itself.
Source: publicate.it

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Publicate mentions (0)

We have not tracked any mentions of Publicate yet. Tracking of Publicate recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Publicate and Zendesk, you can also consider the following products

Sendy - Sendy is a self hosted newsletter app that sends emails 100x cheaper via Amazon SES

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GetResponse - Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!