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Redis ™ VS Jira Service Desk

Compare Redis VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Redis logo Redis

Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Redis Landing page
    Landing page //
    2022-10-19

Redis is an open source (BSD licensed), in-memory data structure store, used as a database, cache and message broker. It supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and different levels of on-disk persistence, and provides high availability via Redis Sentinel and automatic partitioning with Redis Cluster.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Redis videos

+ Add

What is Redis? | Why and When to use Redis? | Tech Primers

More videos:

  • Review - Improve your Redis developer experience with RedisInsight, Redis Labs
  • Review - Redis Labs "Why NoSQL is a Safe Bet"
  • Review - Redis Enterprise Overview with Yiftach Shoolman - Redis Labs
  • Review - Redis system design | Distributed cache System design
  • Review - What is Redis and What Does It Do?
  • Review - Redis Sorted Sets Explained

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Redis and Jira Service Desk)

Redis

Jira Service Desk

Databases
100 100%
Databases
0% 0
Help Desk
0 0%
Help Desk
100% 100
NoSQL Databases
100 100%
NoSQL Databases
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Redis and Jira Service Desk

Redis Reviews

Are Free, Open-Source Message Queues Right For You?
A notable challenge with Redis Streams is that it doesn't natively support distributed, horizontal scaling. Also, while Redis is famous for its speed and simplicity, managing and scaling a Redis installation may be complex for some users, particularly for persistent data workloads.
Source: blog.iron.io
Redis vs. KeyDB vs. Dragonfly vs. Skytable | Hacker News
1. Redis: I'll start with Redis which I'd like to call the "original" key/value store (after memcached) because it is the oldest and most widely used of all. Being a long-time follower of Redis, I do know it's single-threaded (and uses io-threads since 6.0) and hence it achieves lesser throughput than the other stores listed above which are multi-threaded, at least to some...
Source: news.ycombinator.com
Memcached vs Redis - More Different Than You Would Expect
Remember when I wrote about how Redis was using malloc to assign memory? I lied. While Redis did use malloc at some point, these days Redis actually uses jemalloc. The reason for this is that jemalloc, while having lower peak performance has lower memory fragmentation helping to solve the framented memory issues that Redis experiences.
Source: engineering.kablamo.com.au
Top 15 Kafka Alternatives Popular In 2021
Redis is a known, open-source, in-memory data structure store that offers different data structures like lists, strings, hashes, sets, bitmaps, streams, geospatial indexes, etc. It is best utilized as a cache, memory broker, and cache. It has optional durability and inbuilt replication potential. It offers a great deal of availability through Redis Sentinel and Redis Cluster.
Source: www.spec-india.com
Comparing the new Redis6 multithreaded I/O to Elasticache & KeyDB
So there are 3 offerings by 3 companies, all compatible with eachother and based off open source Redis: Elasticache is offered as an optimized service offering of Redis; RedisLabs and Redis providing a core product and monetized offering, and KeyDB which remains a fast cutting edge (open source) superset of Redis. This blog looks specifically at performance, however there is...
Source: docs.keydb.dev

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Redis seems to be more popular. It has been mentiond 189 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Redis mentions (189)

  • Which Database is Perfect for You? A Comprehensive Guide to MySQL, PostgreSQL, NoSQL, and More
    Redis is an open-source, in-memory key-value data store known for its speed and performance. It supports various data structures like strings, lists, sets, and hashes. - Source: dev.to / 3 days ago
  • Getting started with Valkey using JavaScript
    Valkey is an open source alternative to Redis. It's a community-driven, Linux Foundation project created to keep the project available for use and distribution under the open source Berkeley Software Distribution (BSD) 3-clause license after the Redis license changes. - Source: dev.to / 13 days ago
  • Shades of Open Source - Understanding The Many Meanings of "Open"
    Many popular open source projects are beloved and closely tied to particular vendors. For example, web frameworks like React and Angular are associated with Meta and Google, respectively. Database software like MongoDB, Elasticsearch, and Redis are also tied to specific commercial entities but are widely used and praised for their functionality. When there is a clear driver of a project, it can offer some benefits:. - Source: dev.to / 14 days ago
  • How to Setup a Project That Can Host Up to 1000 Users for Free
    One of the most effective ways to improve the application’s performance is caching regularly accessed data. There are two leading key-value stores: Memcached and Redis. I prefer using Memcached Cloud add-on for caching because it was originally intended for it and is easier to set up, and using Redis only for background jobs. - Source: dev.to / 25 days ago
  • Hanami and HTMX - progress bar
    Hi there! I want to show off a little feature I made using hanami, htmx and a little bit of redis + sidekiq. - Source: dev.to / about 2 months ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Redis and Jira Service Desk, you can also consider the following products

MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ArangoDB - A distributed open-source database with a flexible data model for documents, graphs, and key-values.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apache Cassandra - The Apache Cassandra database is the right choice when you need scalability and high availability without compromising performance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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