Based on our record, Request Tracker should be more popular than Remember The Milk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 2 months ago
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 10 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 12 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: about 1 year ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
I've used Remember the Milk - https://rememberthemilk.com - I think that will do what you want! Source: almost 2 years ago
I've been using rememberthemilk.com for years, and love how I can create task just using the keyboard, like this:. Source: almost 2 years ago
It's very situation-dependent, so here are a few things I've done: 1. In a work situation where I'm relatively senior, I've proactively communicated that I like minimally-interrupting notifications (email>slack>IRL). Even when someone taps me on the shoulder, they're a little sheepish about it, and I can request 30 seconds to jot down a note about where I left off. I also just feel more in control of the... - Source: Hacker News / over 2 years ago
We just redid our process about six months ago and we are now using rememberthemilk.com for ours. We setups recurring tasks for each item. They have flexible reminder options like text and email that can go to different people at varying times. When we complete a task it automatically re-schedules itself for the next year. We have some that renew ever 2 or 3 years and it can accommodate that as well. The free... Source: over 2 years ago
osTicket - osTicket is a widely-used open source support ticket system.
Todoist - Todoist is a to-do list that helps you get organized, at work and in life.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.