Based on our record, Todoist should be more popular than Request Tracker. It has been mentiond 131 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 2 months ago
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 10 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 12 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: about 1 year ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
I'm curious how this is better than (or even significantly different to) Todoist [1], a well-established cross platform application which also supports natural language task creation [2] and a keyboard-driven workflow [3]. [1]: https://todoist.com/. - Source: Hacker News / 3 months ago
Todoist is renowned for its simplicity and powerful task management features, making it one of the best shared to-do list apps for couples in 2024. Whether it's managing household tasks or planning a big event, Todoist helps couples stay organized and focused. - Source: dev.to / 4 months ago
Todoist.com — Collaborative and individual task management. The free plan has: 5 active projects, five users in the project, file uploading up to 5MB, three filters, and one week of activity history. - Source: dev.to / 5 months ago
The official Todoist website can be found at https://todoist.com, and information about OpenAI is available at https://openai.com. The names Todoist and OpenAI as well as related names, marks, emblems, and images are registered trademarks of their respective owners. Source: 7 months ago
Tired of juggling endless to-do lists and struggling to stay organized? Todoist streamlines your task management with its user-friendly interface, allowing you to effortlessly create, categorize, and prioritize your daily tasks. There are many to-do list apps out there, but Todoist is one of the best. Beyond personal efficiency, Todoist is also a great collaborative tool for teams, with shared tasks, real-time... - Source: dev.to / 10 months ago
osTicket - osTicket is a widely-used open source support ticket system.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
TickTick - TickTickis a cross-platform to-do list app & task manager helps you to get all things done and make life well organized.