Software Alternatives, Accelerators & Startups

Request Tracker VS Todoist

Compare Request Tracker VS Todoist and see what are their differences

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

Todoist logo Todoist

Todoist is a to-do list that helps you get organized, at work and in life.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • Todoist Landing page
    Landing page //
    2023-10-20

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Todoist videos

Todoist Productivity App Review

More videos:

  • Review - Why I'm Back with Todoist

Category Popularity

0-100% (relative to Request Tracker and Todoist)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
1 1%
99% 99

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and Todoist

Request Tracker Reviews

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Todoist Reviews

11 Best Google Keeps Alternatives for 2024
For example, clicking the ‘+’ button and typing ‘Team meeting on Monday at 2 PM’. Todoist will immediately understand and set the task’s due date for Monday at 2 PM. You can also type to set the task’s reminders, priority, or label.
Source: upbase.io
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Todoist focuses on giving you a simple task and to-do list management app. It’s one of the most popular Obsidian alternatives because of its intuitiveness and advanced note-taking functionalities. This note-taking app allows you to create tasks and subtasks and set up one-time or recurring reminders. Todoist also features discussions and comments capabilities to simplify...
Source: clickup.com
11 Ayanza Alternatives
Todoist is making a plan for your career and life. With Todoist, you may become more organized, focused, and tranquil. The world's most popular to-do list and task organizer app. Make a plan for your life to be more organized. Every day, try to improve. Using Todoist powerful natural language recognition and recurring dates, create tasks like Reading work emails every day to...
The Ultimate List of 20 Best AI Work Management Tools
Scalability for large projects: Todoist’s simplicity and lightweight design may make it less suitable for large-scale or complex projects that require extensive task hierarchies, dependencies, or advanced project tracking features.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Todoist compared to ClickUp: Todoist is a simple solution that offers many functionalities even with its free version. However, even those paid options are very cheap and can help smaller companies with basic needs handle their project management.
Source: ayanza.com

Social recommendations and mentions

Based on our record, Todoist should be more popular than Request Tracker. It has been mentiond 131 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 2 months ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 10 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 12 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: about 1 year ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
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Todoist mentions (131)

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What are some alternatives?

When comparing Request Tracker and Todoist, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TickTick - TickTickis a cross-platform to-do list app & task manager helps you to get all things done and make life well organized.