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Scribd VS HelpScout

Compare Scribd VS HelpScout and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Scribd logo Scribd

Unlimited books, audiobooks & comics. Unparalleled discovery. Any device. $8.99/month

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Scribd Landing page
    Landing page //
    2023-10-16
  • HelpScout Landing page
    Landing page //
    2023-07-14

Scribd

Website
scribd.com
Pricing URL
-
$ Details
-
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Scribd videos

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Is Scribd Worth It?

More videos:

  • Review - Scribd Review
  • Review - Audible vs Kindle Unlimited vs Scribd Review (and why I switched)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Scribd and HelpScout)

Scribd

HelpScout

Digital Publishing
100 100%
Digital Publishing
0% 0
Customer Support
0 0%
Customer Support
100% 100
eBook Reader
100 100%
eBook Reader
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Scribd and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scribd and HelpScout

Scribd Reviews

10 of the Best Ebook Readers for Windows, macOS, and Mobile
The reader itself is gorgeous to use and is available on iOS and Android. It’s a bright and modern app that includes a host of options to help you read content from the community. It’s not as in depth with regards to features as other solutions, but like Scribd, the experience trumps all.
Source: www.maketecheasier.com
Top 25 SlideShare Alternatives To Create & Share Online Presentations
With over 80million monthly active readers Scribd is the world’s most popular open platform for publishing and sharing documents of all types. You can upload your academic or business presentations to Scribd for free and share with anyone. Yes, you can embed your Scribd documents on your own website too.
Source: slidehelper.com
17 Powerful Issuu Alternatives Nobody Told You About (1 BIG winner)
When looking at the costs, Scribd is cheaper, so for anyone publishing a paid for magazine, it could be a consideration. However, the possibility to share isn’t there, and you can’t embed your publications on your website, although it is quite straightforward to load to services like Behance. But, if you are looking for something with an Issuu like PDF viewer, Scribd is not...
Source: pdfcatalogcreator.blogspot.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Scribd seems to be a lot more popular than HelpScout. While we know about 54 links to Scribd, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scribd mentions (54)

  • “Manitoba Affidavit” 1870
    If you go to https://scribd.com and enter search term Lawrence Barkwell + Métis and change results to documents/articles, all of his 2,000+ research papers are there. He was the historian for the Louis Riel Institute and Gabriel Dumont Institute for over 20 years. Source: 7 months ago
  • Complete plans for a 2-storey residential Building
    Look on scribd.com. They have several plan sets for residential structural buildings. Source: 8 months ago
  • whats your opinion on elvis as an actor?
    Jerry Schilling speaks to this in his book, "Me and a Guy Named Elvis." Highly recommend this audiobook available for free on a trial basis at scribd.com. Source: about 1 year ago
  • whats your opinion on elvis as an actor?
    There are several Elvis ebooks and audiobooks you can access for free with a 30-day trial at scribd.com. Registration requires a credit card but you can cancel before the first payment. Source: about 1 year ago
  • f*cking scribd amex offers
    Get a $6 statement credit by using your enrolled eligible Card to make a single purchase of $11.99 or more online at scribd.com by 10/31/2023. Limit of 5 statement credits (total of $30). See terms. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Scribd and HelpScout, you can also consider the following products

Issuu - Issuu is the leading digital publishing platform delivering exceptional reading experiences of magazines, catalogs, and newspapers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon Kindle - Amazon Kindle software lets you read ebooks on your Kindle, iPhone, iPad, PC, Mac, BlackBerry, and...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Play Books - Google Play Books lets you search, preview, and buy millions of books using Google Book Search.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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