Software Alternatives, Accelerators & Startups

SendGrid VS Salesforce Service Cloud

Compare SendGrid VS Salesforce Service Cloud and see what are their differences

SendGrid logo SendGrid

Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • SendGrid Landing page
    Landing page //
    2023-07-28
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

SendGrid videos

SendGrid Review | Send 100k+ Emails Per Month | Pearl Lemon Reviews

More videos:

  • Review - Why use SendGrid instead of Mailchimp for your e-marketing? | Web Summit 2017
  • Review - Why Emails are sent to Spam! Even with Premium Services Like Amazon SES, Sendgrid, Gsuite, Mailgun

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to SendGrid and Salesforce Service Cloud)
Email Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100
Email Marketing Platforms
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendGrid and Salesforce Service Cloud

SendGrid Reviews

Comparing 16 Campaign Monitor Alternatives: In-depth Analysis
Additionally, on SendGrid, users get 360-degree insights into email delivery performance for improved optimization. SendGrid is a good option for users who don’t send large volumes of emails and want t to be charged per email sent and not the number of contacts, thanks to their usage-based pricing model.
Amazon SES vs SendGrid – Who has High Email Delivery?
SendGrid: Though SendGrid claims their pricing policy to be flexible (which is true to a certain extent), it is much more costlier compared to Amazon SES. Under the free plan, the user can send 12,000 emails per month and store 2000 contacts for free which does even requires the usage of any credit card. Under the paid plan, SendGrid’s pricing plan is divided into three...
Source: easysendy.com
Cheap Email Marketing Services: 6 Great Budget Tools Compared
If you just want to give SendGrid a try, there’s a free plan that includes most of the primary features. However, this plan is a bit limited when it comes to the sending allowance of only 100 emails per day. The next tier pro plan is $19.95 per month, and that lets you send up to monthly 50,000 emails. On the far end of the spectrum there are also enterprise plans available...
Source: themeisle.com
11 Sendgrid Alternatives For Your Business Email
SendGrid, which started as an independent entity, and is now acquired by Twilio, offers a lot of functionalities when it comes to sending bulk emails, be it transactional or marketing ones. However, it is not without its flaws, mediocre customer service being one of them. Several viable SendGrid alternatives have emerged in recent years that can serve all your email needs,...
15 Mailchimp Alternatives for SaaS Companies
SendGrid offers a complete email service to companies, including email API to integrate email into your website or app and marketing campaigns. You can use it to send promotional emails, newsletters, password reset emails, and other customer communications.
Source: userlist.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Social recommendations and mentions

Based on our record, SendGrid seems to be more popular. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SendGrid mentions (108)

  • Adding ESP to supercharge your Django Email 🚀
    There are many email service providers such as Sendgrid, Brevo, MailGun, Amazon SES etc. - Source: dev.to / 10 days ago
  • Namaste Your Way to Wellness: AI-Powered Yoga Recommendations
    Email Follow-Ups To keep you motivated, YogaConnect sends detailed follow-up emails containing your personalized yoga routines and additional wellness tips. Leveraging Twilio's SendGrid, these emails are delivered consistently and reliably to keep you engaged and informed. - Source: dev.to / 17 days ago
  • Sending e-mails with Sendgrid
    To send e-mails in a production environment, use services like Sendgrid. - Source: dev.to / 3 months ago
  • How to send emails from your website using Twilio SendGrid
    Now we need to install React Hook Form because that is the package we are going to use for building our form. We also need to install the package for SendGrid. Cd into the sendgrid-contact-form folder and then run this command to install the packages:. - Source: dev.to / 4 months ago
  • Best email marketing platform for small business?
    We used Sendgrid , but recently moved to LeadGenFusion. Source: 7 months ago
View more

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing SendGrid and Salesforce Service Cloud, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.