Show by Animaker Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Show by Animaker mentions (5)

• Email Subject Lines - Anyone want to help me brain storm?

  This has been a conundrum that I've faced throughout my career as an email/digital marketer. Now it's been a bit of relief since I started using Show. They have a cool feature that allows you to enter prompts and they generate appropriate emails for you. Source: about 1 year ago

• How would you go about building your own email marketing system like Mailchimp?

  From my experience, focus on your business, not building a platform. Look for an easier solution instead. Buying saves costs in the long run. I was in two minds about the same thing as even I felt MailChimp would be too expensive for me. I did a bit of research and I found Show, a new email marketing platform, and it's been a great experience. Source: about 1 year ago

• I'm in tech stack hell. I need a crm for multiple businesses, project management, funnel ( for b2c stuff using FB ads) and a cold email solution and knit it all together

  Instead of knitting it all together. I would recommend you use an all-in-one CRM email marketing solution like Show that also offers you in-depth email analytics, Omniscript tracking, deep segmentation, high email deliverability, and much more. Elevate your email marketing game and achieve better results with Show. Source: about 1 year ago

• Company jumped the gun and sent out 10k emails. Now blacklisted/spam listed the domain.

  Taking it slow and ensuring a smooth transition is crucial when venturing into email marketing. In my experience, using a reliable email marketing/communications platform like Show has been a game-changer. It has consistently delivered on its promises, allowing me to establish a solid foundation for my email campaigns. If you're looking for a trustworthy solution, I highly recommend giving it a try. You can find... Source: about 1 year ago

• seeking for a video hosting platform

  "Hello, I researched extensively for my own use. I narrowed down my platforms hunt to Show by Animaker and Wistia. Considering the use cases I was looking to solve like In-video Forms, Video SEO since I was planning to have video based Landing pages. I opted for Show by Animaker since they have the highest number of CDN networks. Having more proxies reduces buffering of the videos globally. Also, if you’re... Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago