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SonarQube VS HelpScout

Compare SonarQube VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SonarQube logo SonarQube

SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • SonarQube Landing page
    Landing page //
    2023-07-12

SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code. SonarQube integrates into the developers' CI/CD pipeline and DevOps platform to detect and help fix issues in the code while performing continuous inspection of projects.

Supported by the Sonar Clean as You Code methodology, only code that meets the defined quality standard can be released to production. SonarQube analyzes the most popular programming languages, frameworks, and infrastructure technologies and supports over 5,000 Clean Code rules.

Trusted by 7 million developers and 400,000 organizations globally to clean more than half a trillion lines of code, Sonar has become integral to delivering better software.

Explore our pricing and request an evaluation: https://www.sonarsource.com/plans-and-pricing/

  • HelpScout Landing page
    Landing page //
    2023-07-14

SonarQube

Website
sonarsource.com
Pricing URL
-
$ Details
freemium $150.0 / Annually
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

SonarQube videos

+ Add

What is SonarQube?

More videos:

  • Tutorial - What is SonarQube? How to configure a maven project for Code Coverage | Tech Primers
  • Tutorial - How to analyze code quality using SonarQube | Easy tutorial

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to SonarQube and HelpScout)

SonarQube

HelpScout

Code Analysis
100 100%
Code Analysis
0% 0
Customer Support
0 0%
Customer Support
100% 100
Code Coverage
100 100%
Code Coverage
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SonarQube and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SonarQube and HelpScout

SonarQube Reviews

5 Best DevSecOps Tools in 2023
Whereas OWASP ZAP scans your website once it has been deployed (known as dynamic code scanning), SonarQube/SonarCloud is a product/service that will scan the source code itself before it is deployed and alert on any possible security issues related to the source code. This is known as static code scanning. It looks for things that can be exploited. Things such as not...
Source: devopsauthority.tech
Ten Best SonarQube alternatives in 2021
Other critical elements to bear in mind even as mastering alternatives to SonarQube embody Integration and initiatives. We have compiled a listing of SonarQube alternatives that reviewers voted for because of the excellent standard options to employ instead of SonarQube.
Source: duecode.io
TOP 40 Static Code Analysis Tools (Best Source Code Analysis Tools)
It is possible to integrate it into Visual Studio, IntelliJ IDEA, and other widespread IDE. The results of the analysis can be imported into SonarQube.
Source: www.softwaretestinghelp.com
Top 4 Open Source Security Testing Tools to Test Web Application
Though written in Java, it can analyze over twenty different programming languages. It can easily integrate with continuous integration tools like Jenkins server, etc. The results will be populated to the SonarQube server with ‘green’ and ‘red lights’.
Source: www.softwaretestinghelp.com
11 Interesting Tools for Auditing and Managing Code Quality
SonarQube is the most popular code quality and security analysis tool in the market. With the support of the open-source community, Sonarqube presently can analyze and produce outputs for over 25 programming languages, which are higher than most tools in the market.
Source: geekflare.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than SonarQube. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SonarQube mentions (1)

  • Google: C++20, How Hard Could It Be
    Even for Java, C# and JS we do enforce such kind of rules, e.g. https://sonarqube.org. - Source: Hacker News / almost 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing SonarQube and HelpScout, you can also consider the following products

Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CodeClimate - Code Climate provides automated code review for your apps, letting you fix quality and security issues before they hit production. We check every commit, branch and pull request for changes in quality and potential vulnerabilities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Checkmarx - The industry’s most comprehensive AppSec platform, Checkmarx One is fast, accurate, and accelerates your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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