Software Alternatives, Accelerators & Startups
Register | Login

Splitbee VS Zendesk

Compare Splitbee VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Splitbee logo Splitbee

Track and optimize your online business with Splitbee. Your friendly all-in-one analytics & conversion platform.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Splitbee Landing page
    Landing page //
    2023-04-11
  • Zendesk Landing page
    Landing page //
    2024-05-06

Splitbee

Website
splitbee.io
Pricing URL
Official Splitbee Pricing
$ Details
freemium $11.0 / Annually (Pro, 25k page views/month; 250 user profiles)
Platforms
Browser Web Google Chrome Firefox Safari
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Edit details

Splitbee features and specs

  • Funnel Builder
    Available
  • Automations
    Available
  • Conversion Optimization Tool
    Available

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Splitbee videos

No Splitbee videos yet. You could help us improve this page by suggesting one.

Add video

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Splitbee and Zendesk)

Splitbee

Zendesk

Analytics
100 100%
Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Splitbee and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Splitbee and Zendesk

Splitbee Reviews

  1. lauridskern
    · Working at IndieBrands ·
    Using it since day one

    Such a great product, extremely fast to navigate through the dashboard and I use the automations for multiple projects to send emails to customers.

    👍 Pros:    Nice dashboard|Super fast|Automations

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Splitbee should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Splitbee mentions (14)

  • What do you struggle the most with as a Saas owner?
    I'm not a big fan of Google Analytics either. I used https://splitbee.io/ for my last Saas which did showed you sources from where users came from. Looks like Vercel acquired it. Source: almost 2 years ago
  • How can i get animation like this ?
    Https://splitbee.io/ How can I achieve animation like this ? I am talking about the path animation with infinite. Source: almost 2 years ago
  • free-for.dev
    Splitbee — Track and optimize your online business with Splitbee. Free plan includes up to 2,500 events / month, 6 months retention, 1 x Active A/B Test and 1 x Active Automation. - Source: dev.to / over 2 years ago
  • Plausible analytics on Amazon free servert
    I am assuming you are referring to using Amazon S3 to serve a static website. You cannot run plausible in this mode because it needs to be able to write to a database. You cannot do with the S3 Static website. If you are just starting up and not expecting too much traffic you can try splitbee - https://splitbee.io/. They have a hosted solution with a free starter tier. Source: over 2 years ago
  • Struggling with connecting google analytics
    On the other hand splitbee.io 🐝 is a great Analytics tool and it replaces Tag Manager plus it operates using attributes. Source: over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Splitbee and Zendesk, you can also consider the following products

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure 🇪🇺

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Panelbear - Web Performance and Traffic Insights

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fathom Analytics - Simple, trustworthy website analytics (finally)

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...