Software Alternatives, Accelerators & Startups
Register | Login

SuperOps.ai VS ManageEngine Desktop Central

Compare SuperOps.ai VS ManageEngine Desktop Central and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SuperOps.ai logo SuperOps.ai

Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

ManageEngine Desktop Central logo ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above
  • SuperOps.ai Landing page
    Landing page //
    2023-08-26

SuperOps.ai is the only PSA-RMM platform powered by intelligent automation and thoughtfully crafted for the new-age MSP. The platform also helps MSPs manage their projects, clients, and IT documents from a single place.

With features like Asset, Policy, Patch, and Client management, SuperOps.ai is on a mission to build the next-gen MSP platform that bridges the gap between internal IT and MSPs

  • ManageEngine Desktop Central Landing page
    Landing page //
    2022-12-13

SuperOps.ai features and specs

  • User-Friendly Interface
    SuperOps.ai offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
  • Comprehensive ITSM Tools
    This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
  • Automation Capabilities
    SuperOps.ai includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
  • Integration Options
    The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
  • Scalability
    SuperOps.ai can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

Possible disadvantages of SuperOps.ai

  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, the more advanced features and customizations may require time and training to fully utilize.
  • Pricing Structure
    Some users may find the pricing structure to be on the higher end, particularly for small businesses or startups with limited budgets.
  • Limited Offline Functionality
    The platform relies heavily on internet connectivity, which can be a disadvantage in environments with unreliable internet access.
  • Feature Overlap
    Depending on existing tools within an organization, there might be an overlap with features provided by SuperOps.ai, leading to redundancy.
  • Customization Limitations
    While there are customization options available, some users have reported limitations when trying to tailor the platform to very specific business needs.

ManageEngine Desktop Central features and specs

  • Comprehensive Endpoint Management
    ManageEngine Desktop Central offers unified endpoint management, allowing administrators to manage desktops, servers, and mobile devices from a single console.
  • Multi-Platform Support
    The solution supports multiple operating systems, including Windows, macOS, and Linux, as well as mobile platforms like iOS and Android.
  • Automation Capabilities
    Features like automated patch management, software deployment, and configuration management reduce manual effort and improve efficiency.
  • Security Features
    Includes robust security tools such as vulnerability scanning, compliance management, and ransomware protection to enhance endpoint security.
  • User-Friendly Interface
    The platform is designed with an intuitive user interface, making it easier for IT administrators to navigate and manage their tasks.
  • Remote Control
    Allows IT support teams to remotely access and troubleshoot devices, providing quick resolutions to users’ issues.
  • Customizable Reports
    Offers detailed and customizable reports for various aspects, such as software inventory, patch status, and compliance, aiding in informed decision-making.
  • Scalability
    Suitable for businesses of various sizes, from small businesses to large enterprises, due to its scalable features.

Possible disadvantages of ManageEngine Desktop Central

  • Complexity
    The comprehensive set of features can make the initial setup and configuration time-consuming and complex.
  • Cost
    Although feature-rich, the pricing can be higher compared to some other endpoint management solutions, which might be a concern for small businesses.
  • Performance Issues
    Some users have reported performance issues, such as slow loading times, especially when managing a large number of devices.
  • Learning Curve
    Due to its extensive capabilities, there is a learning curve associated with mastering the platform, requiring time and potentially training.
  • Limited Third-Party Integrations
    The number of third-party integrations offered by ManageEngine Desktop Central is limited compared to some other UEM solutions in the market.
  • Customer Support
    Some users have reported that customer support can be slow to respond or less effective in resolving issues promptly.
  • Mobile Device Management Limitations
    While it does offer mobile device management, the features and capabilities in this area may not be as robust as in specialized mobile device management solutions.

SuperOps.ai videos

+ Add

Introducing SuperOps.ai, the new-age PSA-RMM solution for MSPs

More videos:

  • Review - Automation Overview | SuperOps.ai

ManageEngine Desktop Central videos

+ Add

ManageEngine Desktop Central: Desktop & Mobile Device Management Software

More videos:

  • Review - ManageEngine Desktop Central - Asset Management training

Category Popularity

0-100% (relative to SuperOps.ai and ManageEngine Desktop Central)

SuperOps.ai

ManageEngine Desktop Central

Monitoring Tools
19 19%
Monitoring Tools
81% 81
MSP
100 100%
MSP
0% 0
IT Management
16 16%
IT Management
84% 84
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using SuperOps.ai and ManageEngine Desktop Central. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SuperOps.ai and ManageEngine Desktop Central

SuperOps.ai Reviews

We have no reviews of SuperOps.ai yet.
Be the first one to post

ManageEngine Desktop Central Reviews

12 Best RMM Software and Tools for 2021
ManageEngine Desktop Central system includes automated system management tools that focus on IT asset management and software management tools. Within the Desktop Central console, users will find an automated patch management system that detects available patches and triggers an automated rollout on a given daily install time window. The system also maintains a software...
Source: www.comparitech.com

Social recommendations and mentions

Based on our record, SuperOps.ai seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuperOps.ai mentions (2)

  • RMM
    Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So feel free to take a free demo with us today!. Source: about 3 years ago
  • Looking for something to pair with Connectwise Control (Screen connect)
    Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 3 years ago

ManageEngine Desktop Central mentions (0)

We have not tracked any mentions of ManageEngine Desktop Central yet. Tracking of ManageEngine Desktop Central recommendations started around Mar 2021.

What are some alternatives?

When comparing SuperOps.ai and ManageEngine Desktop Central, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Ivanti Unified Endpoint Manager - Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Loading...