Syncro VS HeartbeatRM
Compare Syncro VS HeartbeatRM and see what are their differences
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
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HeartbeatRM is a complete remote access and support platform that allows you to manage computers located in multiple locations easily and securely. Android and iOS apps are also available to support your device management. You install a simple executable on the system you want to manage and it shows up automatically in your web console once that system has internet access. No special firewall rule configuration required. Our agent is supported on Windows and Linux operating systems. You can remotely access the user's desktop, run a console or PowerShell session, access and manage the file system, execute live commands or scripts or even schedule them to run at a specific day or time on one system or up to 100. A proxy feature is also available which allows you to access local network web resources as if you're on the remote device's local network.
Syncro HeartbeatRMHeartbeatRM's answer:
HeartbeatRM is a simple to use cloud-native remote access and management platform designed to give our users powerful control over their fleet of systems where ever they're located at without complicated configuration requirements. Whether you're a large organization with thousands of systems, an ISV trying to support your own software and system customers, or a home user just trying to support your grandparents across the country, HeartbeatRM gives you the tools you need.
Based on our record, Syncro seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 3 years ago
I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: over 3 years ago
Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: over 3 years ago
I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: over 3 years ago
Syncromsp.com - You can add devices without the agent. Source: almost 4 years ago
Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.
Simplehelp - Web based remote support software for a one time purchase with no subscription.
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
ShowMyPC - Remote Support and Desktop Sharing
Gorelo - Gorelo is the best RMM tools and PSA Software for Managed Service Providers. Ticketing, documentation, forms, asset management, uptime monitoring, alerts, billing and more.
Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…