Software Alternatives, Accelerators & Startups

Syncro VS RepairShopr

Compare Syncro VS RepairShopr and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Syncro logo Syncro

Syncro is a fully-armed PSA + RMM + Remote platform designed specifically for MSPs.

RepairShopr logo RepairShopr

RepairShopr provides robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops and IT support businesses.
  • Syncro Landing page
    Landing page //
    2023-05-21
  • RepairShopr Landing page
    Landing page //
    2021-09-21

Syncro features and specs

  • Integrated Platform
    Syncro offers a fully integrated platform that combines professional services automation (PSA) and remote monitoring and management (RMM) tools. This allows users to manage their business and IT assets from a single interface, reducing the need for multiple software solutions.
  • User-Friendly Interface
    The platform is designed with an intuitive and clean interface that makes it easy for users to navigate and utilize its features efficiently, whether they are seasoned IT professionals or newer users.
  • Automated Billing
    Syncro provides automated billing features, allowing for seamless invoicing directly tied to the services provided. This helps businesses ensure that they are accurately billing their clients and improves cash flow.
  • Custom Scripting
    The RMM accommodates custom scripting, which allows IT support teams to automate routine tasks, thereby enhancing efficiency and reducing manual workload.
  • Transparent Pricing
    Syncro offers clear and straightforward pricing without hidden fees, making it easier for businesses to forecast their expenses and avoid unexpected costs.

Possible disadvantages of Syncro

  • Limited Mobile App
    The mobile application offered by Syncro has limited functionality compared to its desktop version, which can be a disadvantage for technicians who need full capabilities on-the-go.
  • Complex Setup for Advanced Features
    Some advanced features and customization options in Syncro can be complex to set up, which may require a steeper learning curve or additional training for users.
  • Scalability Concerns for Large Enterprises
    While Syncro is excellent for small to medium businesses, it might not scale efficiently to meet the needs of much larger enterprises with complex or highly specific requirements.
  • Limited Third-Party Integrations
    Syncro offers a range of integrations, but may not support all the third-party applications that some businesses rely on, potentially limiting its utility for those needing specific tools.

RepairShopr features and specs

  • Comprehensive Feature Set
    RepairShopr offers a wide array of features including ticketing, invoicing, CRM, and POS, making it an all-in-one solution for repair shops.
  • Automation Capabilities
    The platform includes automation options for repetitive tasks such as follow-ups and reminders, improving productivity and efficiency.
  • Customer Relationship Management
    Built-in CRM tools help manage customer interactions and maintain good relationships, aiding in customer retention.
  • Integrated Marketing Features
    RepairShopr includes marketing tools like email campaigns and promotions, helping shops attract and retain customers.
  • Customizable Templates
    Offers customizable templates for invoices, tickets, and other documents to align with the branding of the shop.
  • Mobile Access
    The platform is accessible via mobile devices, allowing shop owners and employees to manage operations on-the-go.
  • Third-Party Integrations
    Supports a variety of third-party integrations with popular software like QuickBooks, Google Calendar, and more, enhancing its utility.

Possible disadvantages of RepairShopr

  • Pricing
    RepairShopr can be expensive for small businesses, especially when unlocking advanced features.
  • Learning Curve
    The extensive feature set can be overwhelming for new users, requiring a significant time investment to fully leverage the platform.
  • Performance Issues
    Some users have reported occasional performance issues, such as slow loading times, particularly during high-traffic periods.
  • Customer Support
    While customer support is generally helpful, some users have experienced delays in response times.
  • Limited Customization for Reports
    The reporting features, though functional, offer limited customization options, which can be a drawback for data-driven businesses.
  • Complex Setup
    Initial setup and configuration can be complex and time-consuming, requiring technical know-how.

Analysis of RepairShopr

Overall verdict

  • RepairShopr is considered a good solution for repair businesses, especially for those looking for a specialized platform tailored to the unique needs of the repair industry. It has received positive feedback regarding its ease of use and robust feature set.

Why this product is good

  • RepairShopr is highly regarded for its comprehensive features designed specifically for repair shops. It offers integration with various parts suppliers, inventory management, customer relationship management (CRM), ticketing systems, and invoicing and payment processing. Users appreciate its intuitive interface and the efficiency it brings to managing and streamlining repair business operations. It also provides cloud-based accessibility, which is beneficial for teams that need to access data from multiple locations.

Recommended for

    RepairShopr is recommended for small to medium-sized repair shops, including those in electronics, computer, appliance, and automotive repair. It is suitable for businesses looking to improve their operational efficiency, enhance customer service, and manage their workflow more effectively.

Syncro videos

Syncro Overview Video

More videos:

  • Review - Volkswagen T3 Syncro - I Bought One | Lloyd Tulloch
  • Review - Straton Returns! A Review Of The Syncro - Ultra Cool Affordable Racing Automatic & Quartz Watches

RepairShopr videos

RepairShopr Review | Tech For Techs

More videos:

  • Review - Feature Friday - The Power of RepairShopr's POS Module
  • Review - Welcome to RepairShopr - your best computer repair shop software

Category Popularity

0-100% (relative to Syncro and RepairShopr)
IT Management
100 100%
0% 0
Field Service Management
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Sales Force Automation
0 0%
100% 100

User comments

Share your experience with using Syncro and RepairShopr. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Syncro should be more popular than RepairShopr. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Syncro mentions (6)

  • Looking for an affordable ticketing system with + RMM
    Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 3 years ago
  • Please help Remotely stay free and open-source by convincing Syncro to release any claims of ownership
    I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: over 3 years ago
  • When will Syncro move away from FB page as official Syncro Community?
    Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: over 3 years ago
  • RRM Solutions?
    I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: over 3 years ago
  • SaaS Combination for Asset-Management and RMM
    Syncromsp.com - You can add devices without the agent. Source: almost 4 years ago
View more

RepairShopr mentions (1)

  • Anyone know what SPF record to put?
    Anyone know what SPF record to put in our SPF to allow syncro to send emails directly for invoices/estimates/etc? Antispam is trashing our emails because syncro doesn't know what to tell us to use for our SPF records. I've tried repairshopr.com and syncroemail.com without any luck. Source: almost 3 years ago

What are some alternatives?

When comparing Syncro and RepairShopr, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Gorelo - Gorelo is the best RMM tools and PSA Software for Managed Service Providers. Ticketing, documentation, forms, asset management, uptime monitoring, alerts, billing and more.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.