TeamPassword
AuthAnvil
1Password
Teramind
OneLogin
Lastpass
WebTitan
ActivTrak
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
TeamPassword was founded to make it easier to share and update team passwords safely. We use best practice encryption methods, have a built-in password generator, optional mandatory 2FA, and Google SSO. TeamPassword's mobile apps and browser extensions make accessing team records easy - giving teams the access they need when they need it.
We believe good password security doesn't need to be complicated. We also believe that the easier the security tool, the more likely people will use it and the safer the team will be.
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TeamPassword's answer
Small to medium-sized businesses that either don't have a dedicated IT team or do have one that is already working at capacity. Agencies, nonprofits, brick and mortar stores that are looking for something that works, but isn't complicated.
TeamPassword's answer
If you're looking to simplify your life instead of adding one more complex tool to your suite of tools. If you're looking to safely store and share access to online accounts with others. If your organization lacks a dedicated IT team with the bandwidth to micromanage your users.
TeamPassword's answer
TeamPassword's answer
TeamPassword was created in 2012 as an internal tool to help with employee onboarding and offboarding. The purpose was to simplify the process by allowing admins to share and unshare a group of records with one click of a button.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Teramind - Teramind provides a user-centric security approach for monitoring.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!