Software Alternatives, Accelerators & Startups

TeamPassword VS Zendesk

Compare TeamPassword VS Zendesk and see what are their differences

TeamPassword logo TeamPassword

TeamPassword helps you manage and share access to the apps, services, and tools your team needs to keep projects moving.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • TeamPassword TeamPassword Login Screen
    TeamPassword Login Screen //
    2024-03-29
  • TeamPassword TeamPassword Dashboard
    TeamPassword Dashboard //
    2024-03-25
  • TeamPassword TeamPassword Create a Web Login
    TeamPassword Create a Web Login //
    2024-03-25
  • TeamPassword TeamPassword Create a Credit Card Record
    TeamPassword Create a Credit Card Record //
    2024-03-25
  • TeamPassword TeamPassword Password Generator
    TeamPassword Password Generator //
    2024-03-25
  • TeamPassword TeamPassword Manage Users
    TeamPassword Manage Users //
    2024-03-25
  • TeamPassword TeamPassword Manage Groups
    TeamPassword Manage Groups //
    2024-03-25
  • TeamPassword TeamPassword Activity Log
    TeamPassword Activity Log //
    2024-03-25

TeamPassword was founded to make it easier to share and update team passwords safely. We use best practice encryption methods, have a built-in password generator, optional mandatory 2FA, and Google SSO. TeamPassword's mobile apps and browser extensions make accessing team records easy - giving teams the access they need when they need it.

We believe good password security doesn't need to be complicated. We also believe that the easier the security tool, the more likely people will use it and the safer the team will be.

  • Zendesk Landing page
    Landing page //
    2024-05-06

TeamPassword

$ Details
Free Trial $5.0 / Monthly (per user)
Platforms
Web Google Chrome Edge Safari Firefox iOS Android
Release Date
2012 September

TeamPassword features and specs

  • Password Generator: Create strong unique passwords of up to 32 characters with the click of a button using our built-in password generator.
  • Google SSO: Users can sign-in to TeamPassword using their Google account details (available with every plan!)
  • Unlimited Groups: There is no limit to the number of groups you can create to share records with.
  • Unlimited Records: Create and share as many records as you want, from web logins to credit cards and more!
  • 2FA: Add an extra layer of security by requiring users to use 2FA to login to their TeamPassword account.
  • Private Vaults: Every user can save their own personal records in their private vault.
  • Activity Log: Admins can monitor record access and activity using the built-in filterable activity log.

Zendesk features and specs

No features have been listed yet.

TeamPassword videos

Adhere Creative Customer Testimonial

More videos:

  • Tutorial - Five Reasons Why You Should Use TeamPassword
  • Review - TeamPassword Getting Started Guide

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to TeamPassword and Zendesk)
Web Security
100 100%
0% 0
Customer Support
0 0%
100% 100
Identity And Access Management
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing TeamPassword and Zendesk.

How would you describe your primary audience?

TeamPassword's answer

Small to medium-sized businesses that either don't have a dedicated IT team or do have one that is already working at capacity. Agencies, nonprofits, brick and mortar stores that are looking for something that works, but isn't complicated.

Why should a person choose your product over its competitors?

TeamPassword's answer

If you're looking to simplify your life instead of adding one more complex tool to your suite of tools. If you're looking to safely store and share access to online accounts with others. If your organization lacks a dedicated IT team with the bandwidth to micromanage your users.

What makes your product unique?

TeamPassword's answer

  • TeamPassword prioritizes ease of use. Our intuitive user interface makes it easy to create, store, and share records.
  • TeamPassword includes Google SSO with all plans

What's the story behind your product?

TeamPassword's answer

TeamPassword was created in 2012 as an internal tool to help with employee onboarding and offboarding. The purpose was to simplify the process by allowing admins to share and unshare a group of records with one click of a button.

User comments

Share your experience with using TeamPassword and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamPassword and Zendesk

TeamPassword Reviews

5 Best Password Managers for Teams (2024)
The goal of TeamPassword is to provide a password manager that is so straightforward teams can easily adopt and use it without requiring additional onboarding time. Still, customer support is a priority for TeamPassword. They offer live assistance from Monday to Friday, 9 a.m. to 7 p.m. EST, with an average response time of under five minutes. Additionally, support is...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TeamPassword mentions (0)

We have not tracked any mentions of TeamPassword yet. Tracking of TeamPassword recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing TeamPassword and Zendesk, you can also consider the following products

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Teramind - Teramind provides a user-centric security approach for monitoring.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!