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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Tin Network seems to be a lot more popular than Freshdesk. While we know about 164 links to Tin Network, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am staking stables in vaults on Beefy finance. When I check my wallet on tin.network to see yields, I can see only "~" symbols, is there a way how to see the yields? Source: over 1 year ago
The most basic way is to view it on the blockchain scan site. For ALBT which is on ethereum- go to etherscan and just type in your wallet address. Also https://tin.network is great to see all your protocols at once. MetaMask is also great - just keep in mind what I said - the “wallet” is just a way to view and access/make transactions on the blockchain - your coins aren’t “in” the wallet - they are on the... Source: over 1 year ago
I messed around with this project sometime in earlier 2022. Invested in some LPs. I've let it ride and just checked in and doesn't seem to be doing anything. I have maybe $20 value wrapped up. Is there anyway to get it out or is stuck here forever? Per looking up my wallet (0x199A0EdB89C582AA8125a3256d3Fa0e9b095F3fe) on tin.network, it looks like I'm in WCRO-DARK and WCRO-SKY. I can't see these LPs anywhere on the... Source: over 1 year ago
Punch your address into https://tin.network/. Source: over 1 year ago
TIN Network - Manage your DeFi and NFTs in one simple interface. Supports 53 networks. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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