Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze? - support tickets, - feedback, - interviews, - sales calls, - reviews, - deal reasons, - churns reasons.
How does it work? Connect the tools used across your company or upload interviews Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4 Quickly discover issues and opportunities, or even easier — ask your data questions!
How are insights generated? Each piece of data is analyzed and turned into Highlights (synthesis of information). Highlights are assigned to pre-defined Topics, like specific features or more universal things like Pricing or Customer Support. Once a week, Collectif analyzes highlights, identifying Insights (recurring themes).
Use cases: Prioritize bug fixes based on frequency in support tickets. Speed up interview analysis with transcriptions, summaries, and auto-tagging. Identify usability issues mentioned in support tickets and feedback forms. Review sales call summaries to pinpoint product-related objections. Gain deeper insight into new users’ challenges thanks to sales call analysis. Organize your research and share with other teams with ease. Identify gaps in your customer education program and help users solve their problems. Assess the general experience using sentiment from reviews and feedback forms. Define messaging and information hierarchy based on topic frequency. Find feature-specific feedback and research in a few clicks. Use feedback from lost deals to influence product direction.
Based on our record, Trends.co seems to be more popular. It has been mentiond 75 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Sounds pretty similar to the situation I found myself in. I discovered a few newsletters/tools: trending insights (free), exploding topics ($39/mo), and trends.co ($300/ yr). Source: 11 months ago
i'm still going on upwork, still subbing to trends.co, explodingideas.co type content, still watching youtube to gain an edge. Source: 12 months ago
After that the hustle team built trends.co which was the premium subscription newsletter,Getting into trends.co costs a whopping $299 but trends stood out from it's competitors through the community engagement feature, unlike other premium newsletter the subscribers can engage with other founders and people in their community. Source: 12 months ago
I don't wanna discourage people from trying to make side income with AI novels done with ChatGPT/Claude, or coloring books done with Midjourney, but that's literally the lowest hanging fruit. Instead - maybe focus on some no-code AI apps you could build. I found plenty of success stories and ideas on sites like trends.co or theaiplug.co. Source: almost 1 year ago
I really like the one I recommended above. If you are looking to invest a little I think the best possible one is trends.co but the only issue is that costs $300 a year or something. Source: about 1 year ago
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