Software Alternatives, Accelerators & Startups

Userlytics VS Lookback

Compare Userlytics VS Lookback and see what are their differences

Userlytics logo Userlytics

Userlytics is a website and mobile app usability testing platform.

Lookback logo Lookback

See how people really use your app
  • Userlytics Landing page
    Landing page //
    2023-09-22

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

  • Lookback Landing page
    Landing page //
    2023-03-14

Userlytics features and specs

  • Global Participant Pool
    Userlytics provides access to a diverse, global pool of participants, which helps in gathering varied user feedback and insights from different demographics and cultures.
  • Ease of Use
    The platform is user-friendly and easy to navigate for both researchers and participants, which streamlines the testing process and makes it accessible for users of different skill levels.
  • Comprehensive Reporting
    Userlytics offers detailed and comprehensive reporting tools that allow researchers to analyze user behavior effectively and generate actionable insights.
  • Multiple Device Testing
    It supports testing on a variety of devices, including desktops, mobile phones, and tablets, ensuring that user experiences can be tested across different platforms.
  • Customizable Test Scenarios
    Researchers can create highly customized test scenarios and tasks that align closely with their specific research objectives and goals.
  • Quick Participant Recruitment
    Userlytics enables fast recruitment of participants, often providing results within hours, which is beneficial for time-sensitive projects.

Possible disadvantages of Userlytics

  • Cost
    While Userlytics offers a robust set of features, it can be relatively expensive, particularly for smaller businesses or startups with limited budgets.
  • Occasional Technical Issues
    Some users have reported encountering technical issues or bugs within the platform, which can occasionally disrupt the testing process.
  • Learning Curve for Advanced Features
    Although the basic features are easy to use, there can be a steeper learning curve when trying to utilize some of the more advanced functionalities of the platform.
  • Limited Support for Niche Markets
    While the participant pool is extensive, it may still be challenging to find users for very niche markets or specific user demographics.
  • Video Quality
    Some users have experienced issues with the quality of video recordings, which can impact the clarity of user interactions and feedback.

Lookback features and specs

  • User Experience Testing
    Lookback excels in providing tools for user experience testing, allowing real-time sessions and moderated user research. This capability helps gather valuable insights into how users interact with a product.
  • Integration Capabilities
    Lookback integrates well with other tools and platforms, which means it can fit into existing workflows with minimal disruption. This enhances its utility as part of a comprehensive user research toolset.
  • Session Recording
    The platform allows for high-quality session recording, which is crucial for revisiting user interactions and identifying pain points or areas for improvement.
  • Ease of Use
    Lookback is noted for its user-friendly interface, making it accessible for both experienced researchers and those new to user experience testing.
  • Stakeholder Collaboration
    The tool allows stakeholders to observe sessions live, which can be instrumental in aligning team members and decision-makers on product improvements.

Possible disadvantages of Lookback

  • Cost
    Lookback can be relatively expensive, particularly for small teams or startups. The pricing model might not be accessible for everyone.
  • Learning Curve
    Although generally user-friendly, there is a learning curve associated with mastering all its features. This might require initial time investment, especially for teams new to user research.
  • Internet Dependency
    As a cloud-based solution, Lookback requires a reliable internet connection. Poor connectivity can disrupt testing sessions and affect the quality of data collected.
  • Privacy Concerns
    Handling and storing session recordings may raise privacy concerns, especially when dealing with sensitive user data. Appropriate measures and compliance with data protection regulations are necessary.
  • Limited Offline Capabilities
    The platform has limited functionality in offline scenarios, which may be a drawback for field research or environments with inconsistent internet access.

Userlytics videos

Make $15 in 30 Minutes - Userlytics Review and Payment Proof

More videos:

  • Review - Make $30 an Hour Testing Websites (TryMyUI, Userlytics, & Usertesting Review)
  • Review - Userlytics Review

Lookback videos

Lookback.io Review by Craig Tomlin of UsefulUsability

More videos:

  • Review - The Avengers Review Part 1 (Lookback Review)
  • Review - Lookback / Review Of 2017

Category Popularity

0-100% (relative to Userlytics and Lookback)
User Experience
30 30%
70% 70
Usability
39 39%
61% 61
Usability Testing
100 100%
0% 0
Heatmaps
30 30%
70% 70

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userlytics and Lookback

Userlytics Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Another excellent UserZoom alternative is Userlytics. Their broad feature set and cost-effective pricing plan have made them quite well-known. It’s a good platform to remember, especially if the tool’s visual aspects aren’t crucial to you, as the UI is a little outdated.
5 Best UXtweak Alternatives
Userlytics is an international cloud-based usability testing platform that serves people for quite a long time and helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience.

Lookback Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Our last tip for a good online tool for doing moderated and unmoderated user testing is Lookback.io. This tool is a great alternative to UserZoom if you already have a pool of user testers and want a lot of customization options for your user testing workflow.

Social recommendations and mentions

Based on our record, Userlytics seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userlytics mentions (4)

Lookback mentions (0)

We have not tracked any mentions of Lookback yet. Tracking of Lookback recommendations started around Mar 2021.

What are some alternatives?

When comparing Userlytics and Lookback, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

UserZoom - Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

ClickCease - ClickCease is a click fraud detection and protection solution.

Validately - Validately is a user feedback platform to test demand and usability on a clickable prototype or live feature.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.