Software Alternatives, Accelerators & Startups

Vision Helpdesk VS PackageX Receive

Compare Vision Helpdesk VS PackageX Receive and see what are their differences

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

PackageX Receive logo PackageX Receive

PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • PackageX Receive Landing page
    Landing page //
    2022-10-06

Our package management software uses machine vision and AI to automate your mailroom and front desk operations. PackageX Receive is easy to use, highly scalable, and works across industries, including:

  1. ๐ŸŽ“ Higher Education,
  2. ๐Ÿก Real Estate, and
  3. ๐Ÿ‘จโ€๐Ÿ’ป Virtual Offices,
  4. ๐Ÿข Co-working Spaces, and
  5. ๐Ÿ›Ž๏ธ Hotels & Restaurants

How it works?

Simply snap a photo of any package or delivery label (even handwritten! โœ๏ธ), and our package management software will: ๐ŸŒŸ Automatically extract all relevant information, ๐ŸŒŸ Match deliveries to the correct recipients, ๐ŸŒŸ Manage notifications, ๐ŸŒŸ Send alerts and reminders to all recipients, ๐ŸŒŸ Collect proof of pickups, and ๐ŸŒŸ Keep track of every item that enters and leaves your mailroom

Why PackageX Receive?

๐Ÿ‘‰ Trusted by smart teams at WeWork, DelVal, and more in 210+ cities worldwide ๐Ÿ‘‰ 100% powered by the cloud. No specialized hardware needed! ๐Ÿ‘‰ Scan packages and notify recipients with the click of a single button ๐Ÿ‘‰ Painless inbound and outbound package tracking ๐Ÿ‘‰ Quick and powerful search: search by carrier, retailer, sender, sender address, or recipient ๐Ÿ‘‰ Users can assign a designated pickup person to collect all of their business's packages ๐Ÿ‘‰ Real-time data and insightful analytics for smarter mailroom operation management ๐Ÿ‘‰ Custom branding features to personalize email communication ๐Ÿ‘‰ Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

PackageX Receive

Pricing URL
-
$ Details
paid Free Trial
Platforms
Web Android iOS iPhone Browser
Release Date
-

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

PackageX Receive features and specs

No features have been listed yet.

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

PackageX Receive videos

Automate Package Receiving Operations - PackageX Receive

Category Popularity

0-100% (relative to Vision Helpdesk and PackageX Receive)
Help Desk
100 100%
0% 0
Logistics
0 0%
100% 100
Customer Support
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and PackageX Receive

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

PackageX Receive Reviews

10+ Best Mailroom Management Software for Windows, Mac, Android 2022
PackageX Mailroom has the perfect package tracking software for mailrooms. Since 2018, PackageX Mailroom has been providing businesses and individuals with features such as mobile application management software, contactless pick up, barcode generators, and more.
Top 10 Warehouse Management Systems to Manage Warehouse Processes
PackageX Mailroom is a mailroom management software that uses machine vision technology to track packages with a picture. It gives you an optimal solution for mailroom management with zero manual entry.
Source: medium.com
7 Top Mailroom Management Apps In USA
PackageX Mailroom brings you a smart and innovative way to efficiently manage your mailrooms. It is a user-friendly and highly scalable app that can cater to various industries.

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

PackageX Receive mentions (0)

We have not tracked any mentions of PackageX Receive yet. Tracking of PackageX Receive recommendations started around Mar 2021.

What are some alternatives?

When comparing Vision Helpdesk and PackageX Receive, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.