VulnHub Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

VulnHub mentions (20)

• High school teacher here, looking for any suggestions for labs I could set up on some older PCs where students can actually see and experience what they are doing.

  You could take a look at something like (vulnhub)[https://vulnhub.com/]. They have a bunch of vms that are intentionally vulnerable. Source: about 1 year ago

• What is a website that is intentionally vulnerable to some sort of 403 bypass?

  Try looking on https://vulnhub.com/ (self hosted). Source: about 1 year ago

• Any place for VM images with vulnerabilities?

  Https://vulnhub.com/ sounds like what you are lookin for. Source: over 1 year ago

• I’ll be going on a 14 hour flight soon but I’d love to keep going over tryhackme content. Right now I’m in the Web Fundamentals section in the very beginning. Any suggestions on what I could do offline on the plane?

  You can go to vulnhub.com and download a lot of the vulnerable machines that you will find in platforms like TryHackMe, HackTheBox, etc. Source: over 1 year ago

• Alternatives to htb?

  Https://tryhackme.com, https://parrot-ctfs.com. https://vulnhub.com, https://vulnmachines.com, https://picoctfs.org there are quite a few awesome platforms out there I created https://parrot-ctfs.com in my free time its full of awesome labs created by various people its smaller but so worth the time. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago