WhatsApp Business
Interakt
WATI
Apple Business Chat
QuickSell
Wutsapper
Bikayi
Wabi
Alphachat.ai
Simplify360
Gladly
Intercom
Cognigy.AI
Action.ai
Khoros Marketing
Twilio Autopilot
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
WATI - No-code chatbot builder for WhatsApp Business
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
Apple Business Chat - New way for businesses to connect with customers directly
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.