Software Alternatives, Accelerators & Startups

WhatsApp VS Document360

Compare WhatsApp VS Document360 and see what are their differences

WhatsApp logo WhatsApp

WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • WhatsApp Landing page
    Landing page //
    2023-04-18
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

WhatsApp

Pricing URL
-
$ Details
free
Platforms
Mobile Desktop
Release Date
2009 January
Startup details
Country
United States
State
California
Founder(s)
Brian Acton
Employees
1,000 - 1,999

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

WhatsApp features and specs

No features have been listed yet.

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

WhatsApp videos

WhatsApp Web - Full Review & Tutorial

More videos:

  • Review - How to Use Whatsapp - 2020 Beginner's Guide
  • Review - Whatsapp Web | Everything You Need To Know!
  • Review - What is WhatsApp? A Review
  • Review - What is WhatsApp & How Does it Work? | WhatsApp Guide Part 1

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to WhatsApp and Document360)
Communication
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Messaging
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using WhatsApp and Document360. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WhatsApp and Document360

WhatsApp Reviews

  1. BEST APP FOR PRIVATE CHATTING

    I AM USING WHATSAPP SINCE 2015 AND STILL CURRENTLY USING IT HELPS ME TO GET IN TOUCH WITH MY FRIEND AND RELATIVES AND NOW IT ALSO HELPS ME TO DO PAYMENT VIA WHATSAPP.

    🏁 Competitors: Skype
    👍 Pros:    Free to use|Easy to use
    👎 Cons:    Nothing, so far

20 Telegram Alternatives to Chat With in 2024
WhatsApp’s other claim to fame is its security features, with end-to-end encryption. These security features, although not perfect, are still considered much better than Telegram’s. WhatsApp does a good job replicating Telegram’s chat features, but isn’t the best replacement for building groups of people who don’t know each other or for live streaming.
10 Best Telegram Alternatives in 2024
Whatsapp is a very famous app similar to Telegram and it is widely used for communication across the world, some of the widely used features also includes group messaging, private or group calls, all can be done through end-end encryption. Apart from these features people also put a status of about 24 hours.
Top 10 Apps like Telegram for Android and IOs [2023]
WhatsApp's recently announced 'community' feature successfully engaged existing users and onboarded numerous communities. WhatsApp has a distinct platform wherein business users can easily interact. It supports up to 2 billion people using it worldwide, allowing you to engage audiences, accelerate sales, and improve customer service outcomes. Furthermore, it enabled...
The best WhatsApp alternatives for 2023
However recent developments have started hammering home WhatsApp's relationship to parent company Facebook. The same Facebook that's almost constantly in the news for some major controversy or another. The controversy over the WhatsApp privacy policy, which many understood to mean WhatsApp would start sharing more information with Facebook — with rumors that the contents of...
The 7 best apps you can use as a WhatsApp alternative
WhatsApp has achieved its widespread global popularity thanks to its multi-platform support, secure encryption, and wide array of communication features. But the app isn't for everyone, and you might be looking for a WhatsApp alternative that mimics many of the best aspects of the app. Here are seven of the best alternatives to WhatsApp.

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

WhatsApp might be a bit more popular than Document360. We know about 24 links to it since March 2021 and only 17 links to Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WhatsApp mentions (24)

  • User-facing/client-side tools for internet troubleshooting
    Hi everyone. The other day a client of mine's employees started having issues with the "internet not working". After some detective work with traceroute and interviewing them about what sites they were having issues with, I determined that the actual issue was with the web.whatsapp.com service having downtime. I'm mentioning all this because I'm now thinking of making them a small video/article on our intranet... Source: 7 months ago
  • Is WhatsApp Web down in Oman?
    I believe web.whatsapp.com is being blocked by local telecom companies in order to protect their duopoly and keep Oman in tech--stone-age. If fewer people know how else the rest of the world uses the internet, then they don't have to make an effort to improve their offerings. Omantel is definitely blocking this web.whatsapp.com. Source: 7 months ago
  • Open Letter to WhatsApp: Need for a Linux Desktop App
    What's wrong with https://web.whatsapp.com/ ? Source: 7 months ago
  • Best app, like, ever?
    Whatsapp (Free) - chat. Although some people prefer iMessage and other ones. Source: 7 months ago
  • WhatsApp Mac Client - can I have it installed two times?
    Use browser for one account https://web.whatsapp.com/ and app for the other. Source: 8 months ago
View more

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
View more

What are some alternatives?

When comparing WhatsApp and Document360, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.