Software Alternatives, Accelerators & Startups

Workable VS HelpDesk

Compare Workable VS HelpDesk and see what are their differences

Workable logo Workable

Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.

HelpDesk logo HelpDesk

The easiest help desk system for a team like yours.
  • Workable Landing page
    Landing page //
    2023-07-11

Workable is affordable, useable hiring software. It replaces email and spreadsheets with an applicant tracking system that your team will actually enjoy using.

  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.

Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.

With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.

Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.

Workable

$ Details
paid Free Trial $99.0 / Monthly (Per job)
Release Date
2012 January
Startup details
Country
United States
City
Boston
Founder(s)
Nikos Moraitakis
Employees
250 - 499

HelpDesk

$ Details
paid Free Trial $4.0 / Monthly (per agent)
Release Date
-

Workable features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Workable videos

Workable Review

More videos:

  • Review - Workable Walk Through
  • Review - Inbox And Build Review - Bronco Kit #AB3544, Sherman T49 Tracks, Workable

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Workable and HelpDesk)
Hiring And Recruitment
100 100%
0% 0
Help Desk
0 0%
100% 100
Recruitment
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Workable and HelpDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workable and HelpDesk

Workable Reviews

Best Recruitment Software Reviews by Best Reviews
Workable doesn’t offer a free version, but there’s the possibility to request a live demo of the software with an expert. Its three plans cater to various hiring needs, plus the company provides a 15-day free trial, iOS and Android apps, and award-winning customer support.
Source: bestreviews.net
Best Recruiting Softwares for Small Business
Workable is a cloud-based recruiting software platform that helps businesses of all sizes streamline their hiring processes. Founded in 2012, Workable is headquartered in Boston, Massachusetts, and serves customers in over 100 countries.
22 Best HR Management Software & Tools to Use in 2021
Workable is a cloud-based applicant tracking system. The system an AI-powered search and advertising which provides one-click job posting to 200+ job sites. It has helped over 20,000 companies to hire more than a million perfect candidates for the job.
Source: allthatsaas.com

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpDesk should be more popular than Workable. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Workable mentions (1)

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 12 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Workable and HelpDesk, you can also consider the following products

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Greenhouse - Greenhouse Software makes companies great at hiring.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LinkedIn Recruiter - LinkedIn Recruiter is a recruiting tool to hire talent from LinkedIn.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.