Software Alternatives, Accelerators & Startups

Workona VS Intercom

Compare Workona VS Intercom and see what are their differences

Workona logo Workona

A better way to work in the browser.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Workona Landing page
    Landing page //
    2022-10-15
  • Intercom Landing page
    Landing page //
    2023-07-05

Workona

Platforms
Browser Web Google Chrome Firefox Chrome OS Edge Mac OSX Windows
Release Date
2018 August

Intercom

Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Workona videos

Workona - How to find and create

More videos:

  • Review - Meet Workona
  • Tutorial - How To Work On A Cruise Review | Howtoworkonacruise.com Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Workona and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Chrome Extensions
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workona and Intercom

Workona Reviews

Best Applications to Unify Online Services in One Place
Station is another application with which you can control multiple services. There are slight differences with Workona and the like, and that may be good for some and not so good for others. The most striking, in addition to the logical design differences, is that it includes an intelligent Dock that groups and rearranges the services, also a Focus mode that disables...
Source: itigic.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Workona should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Workona mentions (12)

  • Arc Will Change the Way You Work on the Web
    You mean like Workona? This browser sounds a lot like their extension https://workona.com. - Source: Hacker News / about 1 year ago
  • Mega list of extensions for making the internet less distractive
    - Workona for tab management. I used this a few years ago with reasonable success; only stopped because I didn't need it badly enough at the time. I've been struggling with tabs lately and remembered it yesterday; I've reinstalled it and I'm very pleased so far. I'm a web developer and like to hop between projects, and for each thing I'm doing, I keep a million tabs open... And now that I have a hybrid work... Source: about 2 years ago
  • It feels like that sometimes
    This is the main reason I pay for https://workona.com . All tabs get auto-saved. Source: about 2 years ago
  • Looking for an app that may save windows arrangement with specific apps and chrome urls and multiple monitors?
    I'm pretty sure that there won't be one single app to solve it all so I'm gonna try to address the Crome part. For that, you can use Workona or Cluster. Source: over 2 years ago
  • "This is Your Brain; This is Your Brain on Drugs; This is Your Brain on Covid" - Tales From the Dark Side...
    Ps: If you use Chrome, you should really check out Workona tabs manager. It's been free forever but I got a message today that they finally are going paid with a limited free version. All Workspaces created before Oct 6th remain free they said. It's been a god-send being able to organize all the different topics separately for work, learning, research etc, especially during this. You just create a Workspace for,... Source: almost 3 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Workona and Intercom, you can also consider the following products

OneTab - Whenever you find yourself with too many tabs, click the OneTab icon to convert all of your tabs into a list. When you need to access the tabs again, you can either restore them individually or all at once.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Toby - Better Than Bookmarks

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Session Buddy - Manage Your Browser Sessions

Drift - A messaging app that helps you grow your business.