Based on our record, Zammad seems to be a lot more popular than Wrike. While we know about 18 links to Zammad, we've tracked only 1 mention of Wrike. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
I just realized I can use this to see who is ignoring GDPR as well. Scanning a few sites I know I see a lot of tracking scripts load up right away. When I scan something like wrike.com I see good implementation of GDPR because the only thing loading is GTM / GA and trust arc as far as third-party libraries. Source: over 2 years ago
osTicket - osTicket is a widely-used open source support ticket system.
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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Basecamp - A simple and elegant project management system.
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Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.