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Zendesk Suite VS Genesys Cloud

Compare Zendesk Suite VS Genesys Cloud and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
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  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Zendesk Suite videos

No Zendesk Suite videos yet. You could help us improve this page by suggesting one.

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Zendesk Suite and Genesys Cloud)

Zendesk Suite

Genesys Cloud

Help Desk
100 100%
Help Desk
0% 0
Communication
5 5%
Communication
95% 95
Customer Support
6 6%
Customer Support
94% 94
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing Zendesk Suite and Genesys Cloud, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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