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Zendesk Support VS eClinicalWorks

Compare Zendesk Support VS eClinicalWorks and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

eClinicalWorks logo eClinicalWorks

eClinicalWorks - the largest Cloud EHR in the nation. Make the switch to eClinicalWorks
Not present
  • eClinicalWorks Landing page
    Landing page //
    2023-10-17

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

eClinicalWorks videos

+ Add

Quickly documenting the Review of Systems ROS in eClinicalWorks

More videos:

  • Review - eClinicalWorks TeleVisit Setup
  • Review - Reviewing Labs in eClinicalWorks 3 different methods

Category Popularity

0-100% (relative to Zendesk Support and eClinicalWorks)

Zendesk Support

eClinicalWorks

Customer Support
100 100%
Customer Support
0% 0
Medical Practice Management
0 0%
Medical Practice Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Practice Management
0 0%
Practice Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and eClinicalWorks

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

eClinicalWorks Reviews

We have no reviews of eClinicalWorks yet.
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What are some alternatives?

When comparing Zendesk Support and eClinicalWorks, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cerner - Cerner's health information and EHR technologies connect people, information and systems around the world. Serving the technology, clinical, financial and operational needs of health care organizations of every size.

Zoho Desk - Industry's first context-aware Helpdesk Software

Epic.live - Kia ora and welcome to EPIC.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Kareo - Kareo - Go Practice | Medical Office Software for Small Practices

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