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Zendesk Support VS Forms On Fire

Compare Zendesk Support VS Forms On Fire and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Forms On Fire logo Forms On Fire

Forms On Fire provides a complete, customizable mobile forms and workflow system that is reliable and secure, works offline or online.
Not present
  • Forms On Fire Landing page
    Landing page //
    2023-06-17

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Forms On Fire videos

+ Add

Building Your First Form in Forms On Fire

More videos:

  • Review - Populating Fields in Forms On Fire
  • Review - Introduction to Forms On Fire

Category Popularity

0-100% (relative to Zendesk Support and Forms On Fire)

Zendesk Support

Forms On Fire

Customer Support
100 100%
Customer Support
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Forms On Fire

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Forms On Fire Reviews

We have no reviews of Forms On Fire yet.
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What are some alternatives?

When comparing Zendesk Support and Forms On Fire, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProntoForms - ProntoForms is a mobile business solutions application, converting paper forms onto any tablet or mobile device.

Zoho Desk - Industry's first context-aware Helpdesk Software

Safety Culture - SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform leverages the power of human observation to identify issues and opportunities for businesses to improve everyday.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GoFormz - GoFormz provides a complete mobile forms and reporting solution.

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