Software Alternatives, Accelerators & Startups

Zendesk Support VS Safety Culture

Compare Zendesk Support VS Safety Culture and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Safety Culture logo Safety Culture

SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform leverages the power of human observation to identify issues and opportunities for businesses to improve everyday.
Not present
  • Safety Culture Landing page
    Landing page //
    2022-06-28

More than 28,000 organizations use SafetyCulture flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.

Recent analysis by Forrester found that SafetyCulture’s flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements.

Customers of SafetyCulture’s award winning products include the likes of Shell, United Nations, Virgin Active, Cathay Pacific, Mars and BP Chargemaster.

Safety Culture

$ Details
freemium
Release Date
2004 January
Startup details
Country
Australia
State
Queensland
City
Townsville
Founder(s)
Luke Anear
Employees
250 - 499

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Safety Culture videos

iAuditor | Watch a Demo

More videos:

  • Review - iAuditor Conducting an Inspection | Android Mobile Devices
  • Review - iAuditor | Templates Overview

Category Popularity

0-100% (relative to Zendesk Support and Safety Culture)
Customer Support
100 100%
0% 0
Workplace Safety
0 0%
100% 100
Help Desk
100 100%
0% 0
Governance, Risk And Compliance

User comments

Share your experience with using Zendesk Support and Safety Culture. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Safety Culture

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Safety Culture Reviews

  1. SafetyCulture

    Our mission is to help companies achieve safer and higher quality workplaces all around the world through innovative, low-cost mobile first products.

Social recommendations and mentions

Based on our record, Safety Culture seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Safety Culture mentions (2)

  • How do you record checklists for (preventative) maintenance visits?
    I've used iAuditor from https://safetyculture.com/ in the past for site inspections/walkthrus pre-install. You could set up a form for maintenance visits. I'm not sure about integrating with your ticketing platform though. Might be worth a look. Source: over 1 year ago
  • Into the Life of a Chief Technology Officer
    Being a Chief Technology Officer (CTO) is one of the most important and challenging jobs in any company. But what’s it really like to be in this role? In this article, we’ll take a look at the life of the SafetyCulture CTO, James Simpson, his day-to-day responsibilities and plans to expand his service. We’ll also explore his framework for managing technical debt and what people can expect to see in his... - Source: dev.to / about 2 years ago

What are some alternatives?

When comparing Zendesk Support and Safety Culture, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EHS Insight - The Best Value in EHS Software Available Today

Zoho Desk - Industry's first context-aware Helpdesk Software

EtQ Reliance - QMS integrates data to reduce risk and ensure compliance.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Forms On Fire - Forms On Fire provides a complete, customizable mobile forms and workflow system that is reliable and secure, works offline or online.