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Zendesk Support VS Grab

Compare Zendesk Support VS Grab and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Grab logo Grab

Southeast Asia's leading Ride-Hailing Platform
Not present
  • Grab Landing page
    Landing page //
    2023-03-16

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Grab videos

+ Add

Grab It Review: Ratchet Reach Tool | As Seen on TV

More videos:

  • Demo - GGD Smash & Grab | Review & Demo
  • Demo - 11 Reasons You Must Grab Matic Now! [Matic Review And Demo]

Category Popularity

0-100% (relative to Zendesk Support and Grab)

Zendesk Support

Grab

Customer Support
100 100%
Customer Support
0% 0
Ride Sharing
0 0%
Ride Sharing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Taxi
0 0%
Taxi
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Grab

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Grab Reviews

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What are some alternatives?

When comparing Zendesk Support and Grab, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.

Zoho Desk - Industry's first context-aware Helpdesk Software

LibreTaxi - Open source alternative to Uber/Lyft for Telegram

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GO-JEK - Home & Family and Online Services

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