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Zendesk Support VS Pepperi

Compare Zendesk Support VS Pepperi and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Pepperi logo Pepperi

Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.
Not present
  • Pepperi Landing page
    Landing page //
    2022-05-06

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Pepperi videos

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Sell Smarter & Faster with Pepperi's Unified B2B Commerce Platform

Category Popularity

0-100% (relative to Zendesk Support and Pepperi)

Zendesk Support

Pepperi

Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100
Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Zendesk Support and Pepperi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Pepperi

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Pepperi Reviews

  1. Intuitive and User-Friendly

    We were able to really customize the platform to suit our business needs without the need for any coding. The drag and drop function works like a breeze! Also support was excellent on the few occasions that we did need to speak to someone. Can't recommend the Pepperi platform enough!

    👍 Pros:    Easy to use|Omni-channel|Smart synchronization (cache)
Top 10 Competitors and Alternatives to Handshake in 2022
‍Pepperi is one of the most renowned B2B eCommerce platforms and a great Handshake competitor that offers some of the most vital services, especially for big-name enterprises and consumer goods companies. Some of the promising functionalities include catalog, inventory management, multichannel sale management, SEO management, etc.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
Pepperi is a cloud-based customer relationship management (CRM) and mobile sales solution. Users get a single platform to manage eCommerce, customer information, sales processes, and catalog orders. Pepperi offers integration with many systems, including:
Source: ordrtakr.co

What are some alternatives?

When comparing Zendesk Support and Pepperi, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

Zoho Desk - Industry's first context-aware Helpdesk Software

Repsly - Repsly is a simple Mobile CRM and Data Collection Tool for Field Teams with a powerful manager's console.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Showcase Sales - Create catalogs, manage sales orders, and marketing material in the Showcase sales app for iOS and Android. For sales reps, marketing teams and trade shows.

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