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Zendesk Support VS Repsly

Compare Zendesk Support VS Repsly and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Repsly logo Repsly

Repsly is a simple Mobile CRM and Data Collection Tool for Field Teams with a powerful manager's console.
Not present
  • Repsly Landing page
    Landing page //
    2023-07-09

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Repsly videos

+ Add

Mobile CRM Overview | Repsly Tutorial

More videos:

  • Review - Repsly Rep Refresher Course
  • Tutorial - Viewing, Filtering, and Reporting on Data Collected | Repsly Tutorial

Category Popularity

0-100% (relative to Zendesk Support and Repsly)

Zendesk Support

Repsly

Customer Support
100 100%
Customer Support
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Zendesk Support and Repsly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Repsly

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Repsly Reviews

The Best Retail Management Software of 2021
Repsly is a retail management solution that helps retailers achieve peak performance and maximize sales. Its mobile app allows teams to access the platform in the field and gather valuable data about customers and the business. Its manager’s dashboard offers the tools territory managers need to identify new opportunities and encourage their team to take the appropriate action.
Source: digital.com

What are some alternatives?

When comparing Zendesk Support and Repsly, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProntoForms - ProntoForms is a mobile business solutions application, converting paper forms onto any tablet or mobile device.

Zoho Desk - Industry's first context-aware Helpdesk Software

mHelpDesk - mHelpDesk is a mobile field service management software.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Forms On Fire - Forms On Fire provides a complete, customizable mobile forms and workflow system that is reliable and secure, works offline or online.

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